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“A great choice 15 minutes walk away from the UN building” 4 of 5 stars
Review of Murray Hill East Suites

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Murray Hill East Suites
3.0 of 5 Hotel   |   149 East 39th Street, New York City, NY 10016-0913 (Midtown)   |  
Hotel amenities
Ranked #233 of 463 Hotels in New York City
Pamiers
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
“A great choice 15 minutes walk away from the UN building”
4 of 5 stars Reviewed March 1, 2012

Finding a good hotel at a decent rate in New York is often a challenge. The Murray Hill East Suites is exactly what we were looking for. Walking distance to the UN, comfortable spacious suite room with a small kitchen and a cosy living room and very friendly staff. Internet is free in the lobby but there is a charge to use it in the room. We had a few internet disruptions during our stay but not too long. We highly recommend this hotel.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Buenos Aires, Argentina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 29, 2012

Nice place to stay, just a bit old but very clean. Good location; supermarket around the corner (D’Agostino on 3rd Av 38 St), 3 blocks away from Grand Central Station, 4 to the Public Library. Chrysler Building also 3 blocks away, there is a Gap Store on the 3rd Av and 42 St; 3 blocks from the hotel. Friendly Staff. Stayed last year, one bedroom + living room + full kitchen. They DO NOT turn the AC on till the 14th of May. Thought they give you an extra fan upon request.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed January 19, 2012

Look, for this money on New Year's Eve a few blocks from Times Square, we felt this was fine. No, it's not a luxury residence, nor is it 'big on service'. It's functional and it's inexpensive, so for the purposes of acting as a 2-day base for shopping and dining out, it was absolutely ideal.

I booked on Hotwire (3* Times Square Area). The location & descriptions were typically slightly embellished, but genuinely I think it met, rather than exceeded or missed my expectations. Costs to me as follows, bearing in mind it was for 31st December and 01 January:

Rate per night: $234.00 / Nights: 2 / Rooms: 1 / Taxes: $45.96 / Occupancy tax: $32.44 / Fees: $15.88 / Subtotal: $562.27 / Trip total: $562.27

I haven't posted photos because the ones published are all pretty accurate and if you remove the emotional descriptions (both good and bad), then the images pretty much speak for themselves. We didn't have peeling paint around the room, nor did we feel it was unclean inside. It was just very basic and outdated. As I say, for our purposes, that really didn't matter. Had we planned on staying in NYC for longer than 2 days, or intended using the room as anything more than somewhere to store our belongings and to sleep, then probably we'd have picked something more than a 3* anyway. Not everyone has the luxury of being able to do so (and yes, we know we're fortunate in that regard), so to try to remain objective about Murray Hill East I'd say it was absolutely fine. Not great, not terrible - 'fit for purpose', if your purpose is in line with ours.

For reference, we were given a street-facing room. Not ideal on NYE, especially because the only way to reduce the temperature was to open the window, but compared to the Waldorf Astoria 10 days later (reviewed separately if you're interested in that one), it was not something which bothered us unduly.

For any date other than NYE and NYD, I would be miffed at paying these prices for this level of accommodation, but we know NYC hotels well enough and neither the Hilton, Hyatt, W nor Waldorf would have merited the >$450/night + taxes they were demanding (for our purposes on this occasion), at this time of the year.

Hope that helps?

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2012

My partner and I spent a night at the Murray Hill East Suites and were thrilled with the size of the suite, especially considering the reasonable rate. Cleanliness is, of course, important and the hotel definitely passed the test. The staff and doorman were helpful, courteous, and friendly. We'll be staying there again in mid-February.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 3, 2012

We stayed in the murray hill suites over the thanksgiving period, Family of 4. We found the room very spacious,clean and comfartable. One thing i would just like to ask other guests is when we arrived we were asked to produce a credit card which would only be used as security for the room. When I got home and recived my credit card bill i had a 45 dollar charge added to my bill from the hotel. I then called the hotel and was told there is a 7.50 dollar per night tax on each room, the travel agent told me it was all inclusive but the hotel said otherwise. has anyone else experienced this? our experience otherwise was very good I just found this to be quite a bit under handed as we were never informed about these extra taxes. Janet Flanagan

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manlius, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2011

Stayed here 1 night right before Christmas. Although its a large room, that's about the only great thing.
There's a kitchen, fridge, etc which I'm sure is handy, but we didn't really use. Large seating area, with old dingy furniture. Bed was awful, with a dip in middle. Bedding was just a sheet and blanket.
Bathroom was tiny. Heat had no thermostat. It was either hot or cold.
Overall there is potential but needs a major upgrade. Location is decent. Not in tourist area which is nice.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2011

We stayed in the Murray Hill East Suites for 4 nights in November 2011. Overall we were very comfortable and enjoyed the excellent location despite the feeling upon entering the hotel that we had just stepped into the 1970's.

Pros: The rooms were large, the staff was helpful, though not more than that. We stayed on the 8th floor facing away from the street and didn't have any problems with noise. The bed was comfortable and we didn't see any bedbugs -- sometimes a problem in New York City. The room had ample closet space, a small safe, a plasma TV (though only a few channels), a phone, and a small kitchen with a sink, oven and stovetop, and refrigerator. An iron and ironing board were also provided. We used the free wireless internet in the lobby which worked OK rather than paying for internet in the room (about $8/day). The room had a table with a couple of chairs for meals and a small area with larger chairs in which we were able to receive guests.

The location is great! About 7 minutes walk from Grand Central Station. For those of you who don't know New York City, this means that it is easy to get to most attractions by subway. The hotel within walking distance of the Empire State Building and of a string of Indian restaurants on Lexington avenue near 28th Street. The kosher delicatessen 2nd Avenue Deli is only a few blocks away and very tasty. Also, there are reasonably priced buses from Grand Central to La Guardia and JFK airports.

Cons: Except for the plasma TV, everything in the hotel seemed very old including the phone, the elevators and the decor. Stylistic issues aside, this only presented us with minor problems twice: At one point the elevators weren't working properly. This only inconvenienced us for a few minutes. Also, the lock on the safe (which is not big enough for a laptop computer) was mechanical rather than electronic. We needed to go down to the front desk to request a lock and key to close the safe. The hotel does not provide meals -- not even breakfast, though there are ample restaurants, supermarkets, and convenience stores withing close walking distance.

Two other problems -- as in many New York buildings, the room was too hot. We had to leave the window open nearly all the time. Also, the entrance is a few stairs down from street level with no ramp. It was a bit hard managing our suitcases and I imagine anyone needing a wheelchair would find the hotel inconvenient.

We paid $130/night before taxes (about $25/night). This included a $20 discount for being AAA members (American Automobile Association). I called the hotel directly and got a slightly better rate than what I saw offered on line.

Overall, this was certainly not a luxury hotel, but we were quite comfortable and would stay there again if we return to NYC.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Murray Hill East Suites

Address: 149 East 39th Street, New York City, NY 10016-0913
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#5 Best Value Hotel in New York City
#184 Family Hotel in New York City
#192 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Murray Hill East Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
All-Suite Hotel located in fashionable Murray Hill section. ... more   less 
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Also Known As:
Murray Hill East Hotel New York City
Murray Hill East Suite Hotel
Hotel Murray Hill East
Murray Hill East New York
Murray Hill East Suites New York

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