I stayed here for a business trip. My first room was very dirty, hole in the carpet, mold in the bathroom, dust on the vents and grossest of all, a "mystery" white substance sprayed (and flaking) off the fabric headboard. I called and asked to change rooms and was told they would clean my room while I was out. When I got back to my room, it was in exactly the same state, no one had come up to clean. When I called down, the manager was surprised no one cleaned my room and sent up the housekeeping manager - when she got up, she pointed the finger at the hotel manager for not telling her that my room needed attention. I called again and had my room changed and they upgraded me, which was lovely, but not enough to redeem the dirty room.
The hotel is right on TIme Square, so if you want to be in the thick of that, this might be a good location. Also, when compared with some of the boutique hotels I have stayed at in NYC, this one had the absolute largest rooms. However, beware that the rooms are a bit dated in decor and seem to be a bit grungy (my co-worker who was also here said her room was dated and grungy, but not dirty like mine).
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- Also Known As:
- Millennium Hotel New York City
- Millennium Broadway Hotel
- Millenium Hotel Nyc
- Millenium Hotel New York