I have returned to this hotel to my great chagrin. I really liked the hotel and its location and have stayed there several times (see previous review). Clearly, the management has abandoned all training. Our beds were not properly made, and when we complained, they were re-made and a dirty sheet was left behind a chair in the room. The floor hadn't been vacuumed. I saw a doorman ignore many travelers, only help the females parties, and spit in the street.; As for upkeep in room 1907, there was mold in the shower, the furniture noticeably nicked, carpet fraying, one lamp had no knob, When I voiced my complaint to an assistant manager, I was told I only ordered the standard room for only $350 per night. Don't worry, I won't book a room again.

We stay at this hotel every time we visit NYC. It is quiet, clean, reasonably priced, the staff is very friendly and efficient and, most of all, it is in the perfect location, just off Times Square. It is within easy walking distance of all theaters and hundreds of superb restaurants. In case you haven;t visited New York recently, there are never cabs available when you need them. So, if you have theater tickets,say, for 8:00 Saturday night, you can forget about getting a cab to get there. You can either hire a limo or walk. If shopping is your thing, it is an easy walk to 5th Avenue. The rooms are not luxurious, and could probably use some upgrading, but they are fine. I also wasn't thrilled to have to pay for internet, but that's all I can think of to complain about. So, give this gem a try, but please: keep it under your hat. We don't want it to be too popular so we can't get a room!

My husband and I recently found ourselves stranded in NYC during Hurricane Sandy. We moved to the Millenium Broadway to ride out the storm. Our room was unbelievably large (for anywhere, but especially NYC -corner king room). I have stayed in NYC many times, but found that even though this is a "touristy" area, it is within walking distance of almost everything, including Hell's Kitchen where restaurants to suit any taste. We loved our stay here!

Met by Monique Madison -
the Premier Consierge, what a lovely lady. Nothing was a bother to Monique, from early check-in to late-check-out. The breakfasts were lovely, the cocktail bar in the evenings first class - especially when waited on by Nyshraf, what a great fellow, very obliging. The rooms on a high floor were large by NYC standards, and a bonus if you don't like aircon you can open the two windows for fresh air. Lovely huge bed and very comfortable. Finally after a hug and kiss from Monique we left our lovely hotel but we will be back..................................soon, look out Monique!!