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“A perfect stay” 5 of 5 stars
Review of Gardens NYC–an Affinia hotel

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Gardens NYC–an Affinia hotel
3.5 of 5 Hotel   |   215 E 64th Street, New York City, NY 10021 (Upper East Side)   |  
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Ranked #56 of 463 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersSilver level
Charlotte, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
41 helpful votes 41 helpful votes
“A perfect stay”
5 of 5 stars Reviewed September 5, 2007

My husband and I stayed at the Affinia Gardens for 3 nights while visiting our daughter and her husband on the Upper East Side. We had a jr. suite and found it spacious, beautifully decorated, and immaculately clean. It overlooked a pretty green space with a water feature. We especially enjoyed the coffee in the morning and the delicious selection of teas they offer all day.The neighborhood is convenient, quiet (for NY) and it offers a diverse selection of excellent restaurants. Two favorites are the Asia Grill and Mediterraneo. Both are nearby on 2nd Ave. There is a Food Emporium a block away which we enjoyed as our suite had a complete kitchen. A CVS Pharmacy is on the corner. We arrived early on the first day of our stay and flew home late on the day we checked out. Both times they took care of our bags for us. I cannot praise the friendly atttitude and professionalism of the staff highly enough. They were all terrific. We can't wait to return.

  • Liked — Clean, convenient, spacious room and the great staff
  • Disliked — nothing
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,225 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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Lewes UK
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 31, 2007

Stayed at this hotel for 4 nights. Upon arrival they did not have a room with two beds as i had requested on booking but gave us a room with a king bed and sofa bed and promised to change rooms the next day. Not only was this promise honoured but we were upgraded to a one bedroomed suite with two beds.
The room was huge and kept really clean. It was lovely having kitchen facilities and the microwave came in very useful.
The staff were very polite and helpful and helped us to obtain tickets to a soccer match that my son wanted to see, as David Beckham was playing.
I highly recommend this hotel and would stay there again if i returned to New York.
The surrounding area is very safe with loads of nice shops.
The hotel is very quiet.

  • Liked — Loads of space and kitchen facilities
  • Disliked — nothing
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 31, 2007

We are an English family of four with two teenage girls. This was our first trip to New York and we chose this hotel because of the quiet location and large rooms. It was such a relief after 15 hours travelling to arrive at a hotel in another country and not be disappointed. The hotel was relaxing, the rooms were spotless, beds comfy, staff very helpful and friendly. There was plenty of space for the four of us and the kitchenette was great for breakfasts and snacks. We were only two blocks away from the subway and great shopping and restaurants. Central Park was just 10 minutes walk and there was a handy grocery store just down the road to stock up on essentials. We had a fabulous holiday and would definitely stay at Affinia Gardens again, we felt we had chosen the right location as hotels in mid-town would have been too noisy - highly recommended.

  • Liked — cleanliness and spaciousness
  • Disliked — nothing
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
2 of 5 stars Reviewed August 18, 2007

yes the rooms are very spacious. But the staff is extremely rude. I got into arguments with the Manager at the front desk twice during my stay because he just didn't know what customer service is about. He kept saying: "Ma'am, you ask me a question, I gave you an answer, what do you want". The housekeeping staff doesn't do a very good job either. They only make your bed and give you new towels. Don't even bother to tidy up the place. In addition, they will pop into your room early in the morning without knocking on the door!!!

Stayed July 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
affiniagardens, General Manager at Gardens NYC–an Affinia hotel, responded to this review, August 20, 2007
Dear lulu1679,

I appreciate you taking the time to provide us with feedback on your most recent stay at the Affinia Gardens. My name is Brian Gehlich and I am the General Manager of the hotel. I would like to extend my sincere apologies for the inconveniences you experienced, as they are certainly not typical of the service level that we provide. I assure you that we take our guests’ comments very seriously and I would like to discuss your stay in greater detail. Please feel free to contact my office directly at scandee@affinia.com should you have any further comments or suggestions.

I hope that we have the opportunity to welcome you back in the future and regain your confidence.

Sincerely,

Brian Gehlich
General Manager
Affinia Gardens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2007

We stayed here in a 1 BR suite with two adults and three small children. This was a phenomenal deal. The room was very spacious and well decorated. The beds were comfortable and the kitchenette was great for small meals (e.g. bagels for breakfast). The staff was also very helpful and my daughters loved the little tea room in the lobby.

I also like that it is in a real NYC neighborhood - not midtown or, god forbid, Times Square. If you want to be a hardcore tourist, this may not be the hotel for you.

Stayed February 2007
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portland, or
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2007

we've been staying here for years. we love this place. great location. friendly staff. we've never done much cooking, just breakfast and the kitchen's great for that. bed's are comfy. only problem this last time was the early morning trucks and all the construction noise.

  • Stayed June 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Top Contributor
78 reviews 78 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 20, 2007

This hotel is an excellent and affordable find in Manhattan. I stayed there years ago and recently returned for a weekend visit. The staff is very friendly and welcoming but the best part is the size of the room! It's decorated in a nice modern style and is almost like having your own apartment in town. It was clean with a very comfortable bed. Additionally, the neighborhood is quiet and provides a nice break after a day or night out. When I'm in NYC visiting this is the first place I'll look to stay. Highly recommended.

  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gardens NYC–an Affinia hotel

Address: 215 E 64th Street, New York City, NY 10021
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#16 Green Hotel in New York City
#30 Romantic Hotel in New York City
#34 Business Hotel in New York City
#61 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Gardens NYC–an Affinia hotel 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Tranquil. Thoughtful. Private. Just right for a little alone time in NYC. Discreetly located on the Upper East Side on an intimate, tree-lined street, the Gardens NYC is the picture of Manhattan gentility. It's surrounded by world-class NYC shopping and Manhattan's famed museums, adding grace and charm to its locale. But guests find it's just right for a tranquil retreat. With such great in-room service, you can simply take to your hotel suite and escape for some alone time. Our 129 suites, many larger than New York City apartments, offer generous living space, including full kitchens and large vanities with Hollywood lighting, making them ideal for stays of a day, a week or much, much longer. ... more   less 
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Also Known As:
Affinia Gardens Hotel New York City
Affinia Gardens New York City

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