We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree Hotel Metropolitan - New York City: Traveler Reviews

4.0 of 5
569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Hotel deals
Hotel website
Hotel amenities
Special Offer
Summer Weekends from $179
Doubletree Hotel Metropolitan - New York City
Ranked #272 of 432 hotels in New York City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Travelocity
and 12 more sites!
Traveler Reviews
Room Prices
Write a Review

2,108 reviews from our community

Traveler rating
    423
    820
    459
    236
    170
See reviews for
Families
283
 
Couples
583
 
Solo
156
 
Business
423
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Los Angeles
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
36 helpful votes 36 helpful votes
“Excellent Location But Not A 4-Star”
3 of 5 stars Reviewed December 31, 2012

The subway for #6 train is right around the corner which is extremely convenient as it travels to Union Square, Lower East Side, SoHo, East Villiage and Chinatown. The train station also connects to train E and M via a walkway.

Having said that, I don't quite understand why this hotel is rated 4-star here and at Priceline. The hotel seemed to have undergone some renovation. The sink, countertop, faucet and showers are nice. Electrical outlets are well placed in the room. However, the workmanship of the renovation seemed rather poor as if it was a very hurry job and no one cared about the quality of the work. Amenities are also scarce as previous reviewers noted that there are no coffee or tea available in the room or lobby. Having said that, I appreciate the fact that they have a computer with printer so guests could check-in their flights and print boarding pass prior to going to the airport.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
See 2 more reviews by etphonehm for New York City
Ask etphonehm about Doubletree Hotel Metropolitan - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Great Location”
4 of 5 stars Reviewed December 31, 2012

Stayed at Doubletree 26-30 December with my partner. For us this hotel was ideal and the location was perfect. About 10 mins walk to Time Square and Rockefeller. The hotel was very busy and completely sold out so using the lifts at peak time was frustrating at times. They have 4 lifts but only 3 were working, we were on floor 15 and waited forever sometimes for a lift to appear and often when it did appear it was full. We were happy to use the stairs but for some people that's not an option.

The lobby area gets very busy with people using their laptops and tablets as wifi is free in the lobby. If you want wifi in your room you have to pay.

Our hotel room was a perfect size. You had all you needed in the bathroom and they supplied soap, shower gel and shampoo. The bed was a little small but it was very comfortable.

Overall the hotel ticked all our boxes, clean, comfortable and great location and for 4 nights at $1,020 including taxes and charges in the holiday season it was a bargain in comparison to other hotels we looked at.

One thing I will point out is that you have to check out by midday so if you have an evening flight and leave your bags in the luggage room you have to pay $2 per bag.

We would stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask MI5TY about Doubletree Hotel Metropolitan - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Already planning out next stay!”
5 of 5 stars Reviewed December 31, 2012 via mobile

Took my wife and son to NYC for New Years. We were welcomed and taken very good care of, we have already recommended to several friends who have gone to NYC, perfect location, great atmosphere, helpful staff. Planning out next trip back and will be staying here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 2 more reviews by cneisent for New York City
Ask cneisent about Doubletree Hotel Metropolitan - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Christmas in NYC”
4 of 5 stars Reviewed December 30, 2012

This was a very special visit for me and as a Hilton employee I know how a staff and hotel should be. The doormen were very helpful especially Timothy an A-Plus, genuine! he made an impression. From now on when I come back home I will look for him. The Bell Staff was very cordial and attentive. Great staff! GSA very nice and helpful they gave me extra cookies the best in the business. Housekeepers on the 11th Floor very nice and efficient. Overall my experience at the hotel was great! Keep up the good work! J

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Scooby1125 about Doubletree Hotel Metropolitan - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“Great Location, Clean and Good Value”
4 of 5 stars Reviewed December 30, 2012

This is a good solid hotel that I use for business when in NYC. It has a great location and often has rates well below its Hilton brothers. This is a basic hotel. Not fancy, but clean and comfortable. The staff is alway pleasant and there is plenty of hot water and the TVs work. What more do you really need in NYC. You aren't in your room. Save some money, stay here and then you can eat a fancy place for dinner!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
See 2 more reviews by afineguy for New York City
Ask afineguy about Doubletree Hotel Metropolitan - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
Pod 51
Great value on a similar hotel
New York City, NY
4 of 5 stars 2,847 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Casablanca Hotel Times Square
Casablanca Hotel Times Square 4.5 of 5 stars 2,597 reviews
Family-friendly
Langham Place, Fifth Avenue
Langham Place, Fifth Avenue 4.5 of 5 stars 624 reviews
Romantic
Library Hotel
Library Hotel 4.5 of 5 stars 1,882 reviews
Luxury
TRYP by Wyndham Times Square South
TRYP by Wyndham Times Square Sou... 4.5 of 5 stars 738 reviews
Show Prices ABS:HotelCheckRates-d113317?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1776857?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2253206?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
Doubletree By Hilton - Times Squ... 4.0 of 5 stars 303 reviews the Lexington 3.5 of 5 stars 1,296 reviews DoubleTree Suites by Hilton Hote... 4.5 of 5 stars 2,984 reviews Hilton Garden Inn Times Square 4.5 of 5 stars 2,966 reviews
Show Prices ABS:HotelCheckRates-d1149404?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93526?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 432 hotels in New York City, ranked by popularity

Been to Doubletree Hotel Metropolitan - New York City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Doubletree Hotel Metropolitan - New York City

Also Known As:
Doubletree New York City
Doubletree Metropolitan Hotel
New York City Doubletree
Doubletree Metropolitan
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#133 Luxury Hotels in New York City
#240 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports.Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Venere, Expedia, Agoda, Hilton Hotels, Amex, Otel, Olotels, EasyToBook, getaroom.com, Priceline, HotelsClick and Tingo so you can book your Doubletree Hotel Metropolitan - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Doubletree Hotel Metropolitan - New York City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Doubletree Hotel Metropolitan - New York City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices