We started off in an upgraded room right next to the broken ice machine room which was really noisy, room # 911. After being shown several more rooms we were given a complementary suite that worked really well for our family's needs. Staff were professional, attentive and Mohammed the door man was adorable. You can tell the staff like their jobs and like working here. The hotel has an amazing enclosed rooftop pool. With only 11 hotels in NYC with pools this is one of the best. Pool staff were friendly, the place was spotless and the pool was always quiet, despite beine open to the public. We also stayed at The James Hotel in Soho which has a rooftop pool, lap pool which is crowded and not suitable for kids. Le Meridien Parker is a great choice for families. It is close to Central Park, FAO Swartz and MoMA which has a kids program and is a very interactive modern museum. Only fault is the rooms are really run down (we saw 5 rooms) and the whole hotel is in desperate need of a renovation. Also, if you are scared of heights the rooms in the tower can sway in the wind, so ask for a lower floor if you think this will bother you. Final fault is the $10 daily charge for the internet and the pool. Who doesn't have complimentary wifi these days? However, we were in the pool twice a day so it did not bother us so much. The wifi is patchy in certain rooms so if this is a priority for you make sure you ask when checking in, some rooms are better than others. I did have a problem paying a wifi daily charge when it did not work.
Rooms in the tower can sway in the wind. We were on the 7th floor which can be noisy as it faced 56t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Emily M,
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I was very pleased to read your kind comments about our staff and hotel. I'm very happy that you enjoyed your stay. As you noted in your review, we have a $10 per day facility fee that offers guests unlimited access to gravity our fitness center, the pool, as well as high-speed internet access for unlimited devices and local and toll free calls from guest rooms. Most hotels in Midtown charge $15+ per device per day for internet access alone, so we feel that the facility is actually a great value.
Thanks again for the feedback! We hope to welcome you back sometime soon.
Have a Good One!
Director of Guest Communications
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.