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“Perfect for our weekend stay” 4 of 5 stars
Review of InterContinental New York Barclay

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InterContinental New York Barclay
4.0 of 5 Hotel   |   111 East 48th Street, New York City, NY 10017 (Manhattan)   |  
Hotel amenities
Ranked #200 of 458 Hotels in New York City
GreenLeadersGold level
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Perfect for our weekend stay”
4 of 5 stars Reviewed June 15, 2014

We stayed in a King room on the 14th floor. It was quiet, clean, comfortable and quite spacious by NYC standards. After we booked, I was concerned by what others reviewers posted but neither I nor others in my party had rooms that were worn down. Everything was in great condition and service was excellent.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 18, 2014
Dear Guest,

Your comment just shows how powerful reviews are, for that we highly appreciate you share this great feedback on TripAdvisor. We are so delighted that you found your King room room lovely and enjoyed our excellent service.

We hope to welcome you back very soon.
Thank you!

Kindest regards,
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,229 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
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Bracknell, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed in June. Very nice hotel. In Manhatten so no good views as surrounded by hotels and offices. Expensive to eat and drink in. £15 for 2 lagers. Lots of local coffee shops, etc so not really a problem.
Bedrooms and bathrooms are clean and tidy.

Room Tip: Higher floors are quieter
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 18, 2014
Dear Guest,

Thank you!
We are happy that you enjoyed your stay at the InterContinental New York Barclay.

Kind regards,
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 10, 2014

We ran a conference here and the facilities were more than adequate. The lobby has a nice feel to it, quite stylish without being modern. They are about to undergo a big refurb and on some floors can see why. I stayed 4 nights and it cost about $1,000 so not cheap but not terrible. Beds are extremely comfortable. Don't expect luxury but after the refurb, I imagine this place will be a great deal. Good location near to mid-town and Crossfit NYC! Would return if necessary.

Room Tip: Get as high a floor as possible
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 13, 2014
Dear Jay,

We so much appreciate you took the time send us a post. Lovely to hear that you had a great time with us and already consider to come back!

Best regards,
Executive Office
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Wigan, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 10, 2014

This is an excellent 4star hotel situated a short walk from 5th avenue and Times Square. Ideally located within walking distance between Central Park and the Empire State Building. Rooms are very comfortable with king sized bed and led tv. All the staff were efficient and friendly and the check in and check out service was smooth with no problems. Coffee making facility is free but they do charge for water . We stayed room only so cannot comment on the food but the bar service was pleasant. Would recommend a stay here and I would certainly revisit should I go to New York again.

Room Tip: Upgrade to superior room
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 13, 2014
Dear Derek

Fabulous! Thank you so much for this excellent review.
Hope to see you back soon at the InterContinental New York Barclay.

Best regards
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 9, 2014

I am a intercontinental customer all the way, and I was expecting a better welcome as ambassador member. We didn't even got the welcome fruits in the room as it should be, not even drinking water in the room !!! We were not upgraded as it should have been done, because they didn't had 2 beds room. I had a choice of a standard small room with 2 beds or an upgrade with the 2nd bed to be the sofa.... Disappointing

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 13, 2014
Dear Guest,

Thank you for giving us a nice review score. It is never pleasant to hear that we did not reach a guest's expectations, especially from one of our dear Ambassador members. Your Ambassador status should indeed have been recognized through special amenities and upgrade as we always do, we are sorry you did not get this special treatment at all and left the New York Barclay feeling disappointed. We would like to extend our sincerest apologies.
Should you find your self in New York city in a near future, we would be delighted to be given a second chance and and make your stay a memorable one.

Kindest regards,
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

We stayed for 4 nights in a one bedroom suite on the 4th floor. The room was spacious and very comfortable. Try getting a room on a higher floor to avoid the street noise. The windows are older and let in a lot of sound. The bed was exceptionally plush and comfortable is you like soft beds. The location is great, only a few blocks from broadway, grand central, and times square. Overall we had a very enjoyable stay with no complaints.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 11, 2014
Dear Guest,

Thank you for sharing your thoughts. Good to hear that you enjoyed it all and especially the comfort of our beds.

Hope to see you back in New York City
Best regards,
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 7, 2014 via mobile

Went for a weekend for my brothers wedding. Stayed at the Barclay and I would recommend this hotel to everyone. Price was fair. Location was wonderful and the staff was awesome. I could not have asked for a better hotel in this area.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, June 11, 2014
Dear Guest,

Thank you so very much !

Kind regards,
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental New York Barclay

Address: 111 East 48th Street, New York City, NY 10017
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in New York City
#9 Green Hotel in New York City
#121 Luxury Hotel in New York City
#139 Business Hotel in New York City
#147 Family Hotel in New York City
#159 Romantic Hotel in New York City
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental New York Barclay 4*
Number of rooms: 685
Official Description (provided by the hotel):
The InterContinental New York Barclay is currently under renovation. The entire building is being refurbished and will reopen by fall 2015. ... more   less 
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Also Known As:
Intercontinental New York Barclay Hotel New York City
Intercontinental New York City
Intercontinental Barclay New York
New York City Intercontinental
Barclay New York
Barclay Hotel New York
Intercontinental Barclay Hotel New York

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