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“Excellent Stay” 5 of 5 stars
Review of InterContinental New York Barclay

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InterContinental New York Barclay
4.0 of 5 Hotel   |   111 East 48th Street, New York City, NY 10017 (Manhattan)   |  
Hotel amenities
Ranked #200 of 459 Hotels in New York City
GreenLeadersGold level
Hazleton, Pennsylvania
Top Contributor
63 reviews 63 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed February 18, 2014

My husband and I stayed a weekend in January 2014. The room was a pleasant. It was a nice size, very clean, and had a comfortable bed. The location is perfect! Great place to stay if you want to be able to walk to see a show or get to major attractions. The service was excellent. We will definitely stay here again!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBarclayManager, Guest Relations Manager at InterContinental New York Barclay, responded to this review, February 24, 2014
Dear Guest,

We are so happy to hear that you enjoyed our location, cleanliness, beds, and wonderful service. Please come back and see us again soon!

Kind regards,
Guest Relations Team
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3,229 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
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English first
Glasgow, Scotland
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 15, 2014

My wife & I spent 4 nights at Intercontinental new York Barclay in late January / early February 2014. I'm IHG Platinum Ambassador, and on arrival we were told that our room had been upgraded, which is always appreciated.

When we went into the room, it was even better - there was champagne chilling, chocolate dipped strawberries and fresh fruit waiting for us from the hotel, as they knew this was a special trip for us.

We were very impressed with everything about the Barclay - very clean, everything working, great amenities but retaining the old school charm of when it was built. All staff that we met were very friendly and courteous, and very keen that we were enjoying our stay.

The hotel has a great location, and is absolutely one of our favourite hotels anywhere in the world. It was a joy to stay here.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBarclayManager, Guest Relations Manager at InterContinental New York Barclay, responded to this review, February 17, 2014
Greetings valued Guest!

We are so pleased that you had such a wonderful experience with us! We certainly do strive to make your special moments even more memorable and we are so happy that you enjoyed it. Your feedback acknowledging our cleanliness, service, and charming hotel, is very much appreciated. We do hope that you will return soon!

With kind regards,
Guest Relations
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Cumming, Georgia, USA
Top Contributor
118 reviews 118 reviews
27 hotel reviews
Reviews in 48 cities Reviews in 48 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

I was impressed with the size of the room. The cleanliness and location was great. The service was nice and the restaurant had a very nice buffet breakfast in the morning. I would definitely stay here again.

Stayed January 2014, traveled on business
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NYCBarclayManager, Guest Relations Manager at InterContinental New York Barclay, responded to this review, February 14, 2014
Dear Guest,

Thank you for this feedback from your recent stay!
We are very pleased to hear that you enjoyed our Barclay Bar & Grill restaurant and will be back returning to stay with us in the future. Chef Serge Devesa and his team work incredibly hard to provide the wonderful breakfast buffet and we are so glad to hear that you thoroughly enjoyed it.
We do hope to see you soon!

Best regards,
Guest Relations
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2014

Great building and a most welcoming reception.
Rooms are spacious and in good order, however the bathrooms could possibly do with an upgrade.
Good gym.
Sauna - again time for an upgrade.
Restaurant has a nice relaxed feel and the food was delightful. Not just hotel guests dining there either.

Room Tip: The higher the better - I was on 9 and couldn't quite escape the midtown humming of traffic...
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, February 12, 2014
Dear Guest,

Thank you!
We are glad to read your positive feedback, specially regarding the "delightful food" of our Barclay Bar&Grill restaurant, our Chef Serge Devesa and his team will be thrilled to hear that!

Come back and visit us soon
Best regards,
Executive Office
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Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 8, 2014

Hotel is on a very busy street, had a harrowing time reaching the hotel because of traffic. Very expensive parking, like suer expensive. Rooms are all right, nothing great. You are in for a long night if you have a street facing room, honking cars all night long.

Room Tip: Road facing rooms are very loud.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, February 12, 2014
Dear Guest,

Thank you for sharing your thoughts.
We appreciate the pleasant title of your review although it sounds like your stay was marred by noise issues. We are sorry for that and would like to extend our sincerest apologies. We understand how you needed to relax after driving in crazy New York City and regret you were not able to do so.

We hope this would not prevent us to see you coming back to the InterContinental New York Barclay. We would be glad to make you feel in haven of peace for a future stay.

Please feel free ton contact us at Barclay@ihg.com to the attention of the Executive Office.
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Tulsa, Oklahoma
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2014

Fantastic Hotel at a reasonable price for NYC. We had a great stay here. This hotel has everything you need within walking distance. From Great restaurants and bars to shopping. I would definitely recommend this room to a friend and have had good luck with all the intercontinentals i've stayed at. Very Clean rooms and facilities. Great Beautiful Lobby. Unbelievably comfortable Bed. The ONLY negative is the toilet is Very cramped in corner of bathroom. Would Definitely stay here again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, February 12, 2014
Dear Greg,

Thank you for posting a review.
Lovely to hear that you had a great stay at the InterContinental New York Barclay!
In some of our rooms, the bathrooms were designed according to old time standards . It is part of the upcoming renovation plan to revise their design and fixtures.

We hope to see you soon !

Executive Office
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Stockholm
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 7, 2014

Stayed for three nights here over Super Bowl weekend for the Big Game. We got the room through a discounter so didnt pay too much by NY standards. The room was New York small but the bed was big and comfortable and a new flat screen TV. The bathroom had older fixtures but had a nice warm shower. In all the room was OK but a bit shabby round the edges. The problem was street noise. The windows are very old and it felt like we were on the 2nd floor rather than the 8th. The location is not bad. Nothing much within a few blocks but in 5 mins you are at Rockefeller Center.

Room Tip: Higher the better to minimize street noise
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Green Features: We hung up our towells but they were replaced anyway.
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCBrkly, Manager at InterContinental New York Barclay, responded to this review, February 12, 2014
Dear guest,

Thank you for your comment.
Although your experience mainly sounds positive, we are sorry for the inconvenience street noise might have caused you. We are in the heart of New York city hustle and bustle, however we apologize it turned into a drawback in your experience.

We hope to see you again at the InterContinental New York Barclay in a near future.
Do not hesitate to contact us at the Executive office to let us know, we would delighted to take special care of your next stay.
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Additional Information about InterContinental New York Barclay

Address: 111 East 48th Street, New York City, NY 10017
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in New York City
#9 Green Hotel in New York City
#121 Luxury Hotel in New York City
#139 Business Hotel in New York City
#147 Family Hotel in New York City
#157 Romantic Hotel in New York City
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental New York Barclay 4*
Number of rooms: 685
Official Description (provided by the hotel):
The InterContinental New York Barclay is currently under renovation. The entire building is being refurbished and will reopen by fall 2015. ... more   less 
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Also Known As:
Intercontinental New York Barclay Hotel New York City
Intercontinental New York City
Intercontinental Barclay New York
New York City Intercontinental
Barclay New York
Barclay Hotel New York
Intercontinental Barclay Hotel New York

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