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“Great location” 5 of 5 stars
Review of The Hampton Inn Times Square North

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The Hampton Inn Times Square North
3.0 of 5 Hotel   |   851 Eighth Avenue @ 51st Street, New York City, NY 10019 (Hell's Kitchen)   |  
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Ranked #81 of 459 Hotels in New York City
Bluffton, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location”
5 of 5 stars Reviewed May 14, 2014

This hotel was a great place to stay, especially since a full hot breakfast is included in the price. The location is excellent for Broadway plays and for many great restaurants. We walked to many places and you must keep in mind that I don't like walking. I would definitely go back.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 17, 2014
Hi James,


Pleased to see that you enjoyed your stay. Looking forward to your return!

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,294 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (492)
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San Diego
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 13, 2014

I'd asked for slightly early check-in (1pm) but the room was not ready until 3pm. That was my only complaint, though. The room was good sized for Manhattan, and it was clean. The room was very quiet, and the breakfast, though crowded, was good. You can't beat the location.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 14, 2014
Hello,

Thank you for taking the time to share your experience. I’m glad that you seemed to have enjoyed your stay with us and we hope that you will return. We do apologize about the early check in - this is often a challenge for us do to be sold out most of the time.

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Jordan, Utah
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

This was a very accommodating hotel with all 45 of our needs. They stored our luggage the day we got there, allowed us to have breakfast since we came from a red eye flight. They stored our luggage the last day so we could enjoy New York the day we were leaving as well. We had a problem with our T.V. and they quickly switched it out. The beds were really comfy and this was very centralized for us in time square. Quick to get on subways and get around.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 14, 2014
Hello Natalie,


Thank you for sharing your experience on Trip Advisor. We are so happy to see that you thoroughly enjoyed your stay! Please come again.


Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 13, 2014

When I made the reservations for May, back in March, it seemed to be priced fairly at about $350 per night. When I had to add a few more persons later on, the rate jumped to $450 and up. This is a ridiculous rate for an average hotel that serves a complimentary breakfast in tiny ugly paper plates and has probably one of the worst coffees in the planet. Rooms are fine and clean, but they are certainly not worth $450 a night. I would say this is a 3 star hotel at best and rates should not exceed $300. I would have to think twice, before booking again at this Hampton Inn.

Room Tip: Stay away from elevators and soda room, which is very noisy.
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 14, 2014
Hello,

Thank you for sharing your opinion of the hotel and we appreciate your honesty. In regards to rates, New York City is one of the most competitive destinations in the hospitality market. We try our best to offer as many complimentary services as possible to help offset the cost i.e. breakfast, internet etc but unfortunately this is the way rates typically are here in Times Square especially during busy season. We also prefer to use the paper plates and plastic cutlery for breakfast due to the volume it attracts, while also being mindful of all the children we host. We do hope that you will stay again with us one day in the near future to have the TRUE Hampton Inn experience.

I hope this finds you well.

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 12, 2014

Our third visit to NYC started badly...we booked an apartment using the net with dreadful results...BUT ...then after two nights we made the decision to move to Hampton Inn...smart move!! rated 4 stars it certainly punches above its weight.
From our initial contact when we asked to view a room ...no problem Thanks to Laurence..to our quote for 4 nights which was honoured ..thanks to Joan...to our stay ...nothing was ever too much trouble ...thanks Isaac...The staff here are certainly all reading from the same page...and the LOCATION ? perfectly situated in a nice part of Manhattan . Free wi-fi, a complimentary breakfast.. a top king size bed ...soft pillows.. fluffy towels,complimentary 24hr coffee machine in the foyer...and the list goes on.
We are NYC tragics. Already we are planning trip# 4 from Australia .and no prizes for guessing where we will stay!!
PS we are both 70 years young

Room Tip: we were given the option of a view or a back room ..we just replied a Quiet room please ...a back ro...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 13, 2014
Hello,

We are so thankful that you took the time to share your review of the hotel. I am happy that we were able to help turn things around during your time in New York. We are looking forward to your next trip to New York and PLEASE keep in touch!

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2014

Great value in the heart of NYC action. Yes rooms are dated, but too good a value to pass up. Subway is one block south. Central Park is 10mns walk north. GREAT service too. Rooms are quite large by Manhattan standards. Would stay there again, no question!!

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 10, 2014
Hello,

Thank you for taking the time to post about your sty. We are happy that everything went well and we hope to see you again!

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

This was a wonderful surprise. Did not expect much but was pleasantly surprised by the hotel, location, friendly helpful staff and the breakfast.
Everyone,from the desk welcoming us to New York, the conciege and the staff at breakfast, all wanted to be helpful and were concerned that we had a good time. The bed linens were white and clean .
Their carpets could use a cleaning in the halls, but everything else was wonderful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence_Shorter, Guest Relations Manager at The Hampton Inn Times Square North, responded to this review, May 10, 2014
Hello,

Thank you so much for staying with us. We are so pleased to see that you enjoyed the hotel and we hope to see you again!

Best,
Lawrence Shorter
Director of Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hampton Inn Times Square North

Address: 851 Eighth Avenue @ 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan , Theater District - Times Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#65 Family Hotel in New York City
#67 Romantic Hotel in New York City
#80 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hampton Inn Times Square North 3*
Number of rooms: 300
Official Description (provided by the hotel):
Best Times Square location with COMPLIMENTARY amenities including daily hot breakfast, Internet, fitness center, business center & more! Hampton Inn® Manhattan Times Square North is a newly renovated, contemporary hotel with ideal Times Square location that is steps from Broadway theaters, Central Park, Rockefeller Center, Radio City Music Hall, TKTS discount theater ticket booth, The Museum of Modern Art, Carnegie Hall and Restaurant Row. Located on Eighth Avenue at 51st Street in the heart of Times Square, the hotel is surrounded by many restaurants, lively nightlife, shopping and New York City’s best sightseeing. The hotel is close to all major subway lines, a few blocks from Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 300 oversized, modern guestrooms each equipped with 32-inch LCD flat panel television, lap desk, large work desk with ergonomic chair and Cloud Nine, the Hampton Bed Experience. COMPLIMENTARY, HOT BREAKFAST is offered daily to each guest plus On the Run Breakfast Bags™ are available from the front desk Monday through Friday, for guests who are “on-the-go.” Additional complimentary amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, coffee and tea in the lobby 24 hours per day, local telephone calls from guestroom and complimentary USA Today® (Monday through Friday). Hampton Inn® Manhattan Times Square North also has a gift shop and full-service Concierge/Theater Ticket Desk onsite. The hotel is 100% non-smoking. Valet parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
The Hampton Inn Times Square North Hotel New York City
Hampton Inn Manhattan
Hampton Inn New York City
Hampton Inn Times Square North
New York City Hampton Inn

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