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“Impressed!” 4 of 5 stars
Review of The Hampton Inn Times Square North

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The Hampton Inn Times Square North
3.0 of 5 Hotel   |   851 Eighth Avenue @ 51st Street, New York City, NY 10019 (Hell's Kitchen)   |  
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Ranked #83 of 458 Hotels in New York City
Winston Salem, North Carolina
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Impressed!”
4 of 5 stars Reviewed September 21, 2013

I was impressed that considering the high volume of occupancy, personal attention is available. My TV wasn't working and in less than 5 minutes the pleasant engineering staff was at my door. The price is very expensive for a Hampton but this is an extremely well run hotel. Coffee, tea and instant hot chocolate available 24 hours. I frequently travel to NYC and this is one of my "go to" places.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,276 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (487)
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Singapore
Top Contributor
182 reviews 182 reviews
63 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 21, 2013

Stayed here for 3 nights on business.

Staff were extremely helpful.

Location of the Hotel is a huge bonus.

Breakfast was free and ok. At least they had hot items compared to most.

Hotel over all could do with change of carpets and a brighter ambience in passageways.

Otherwise a decent combination of location and value - although virtually all Hotels in Manhattan are way overpriced for what they offer.

Staff especially Melissa and Jonathan were very helpful with issues I had with missing packages.

All rooms are identical so even as a diamond member there were no perks except some basic snack gift upon arrival. No lounge as well for Diamond members.

Meant to be a functional hotel with exceptional service and great location.

Room Tip: would prefer a room not facing 8th avenue traffic noise.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, United States
1 review
5 of 5 stars Reviewed September 20, 2013

We were very pleasantly surprised with this hotel. It was very clean, and the staff was very professional and helpful. Only suggestion would be to use real eggs for the scrambled eggs. The powdered eggs were nasty. Everything else on the free breakfast was fresh and very good. The free tea and coffee were a bonus for us.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Lincoln, Illinois
Top Contributor
167 reviews 167 reviews
19 hotel reviews
Reviews in 53 cities Reviews in 53 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 20, 2013

If you stay at Hampton. Inns this place is like any other Hampton. The rooms are good size and the beds comfortable. And clean. The particular Hampton is blocks from Central Park as well as NBC then your blocks from times square and pier 84 in Manhattan. The breakfast is typical Hampton breakfast and we had no problem eating. The staff is very friendly and helpful. We enjoyed ourselves and have no complaints. I highly recommend this Hampton Inn.

Room Tip: You want a higher floor in the rear as it is quiet.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
5 of 5 stars Reviewed September 19, 2013

As a NYC resident, I had the overwhelming task of hosting several elderly relatives for my baby daughter's christening in Spring 2013. From the beginning, I received excellent service from the entire team - but specifically Melissa, the front desk manager, went above and beyond the call of duty to ensure that myself and my guests were well taken care of. She was friendly, accommodating and always, always smiling.

My aunt keeps a gluten free diet, and when she went to the breakfast buffet in the morning, she asked one of the servers for gluten free options. Do you believe, the next morning, the staff presented her with fresh muffins and several gluten free options that they specifically had arranged for her. She was delighted! They won over her heart. In addition, my Dad - who is not the easiest to please in a hotel setting - was also very enthused by the extensive choices on the breakfast buffet.

Given the reasonable pricing for this hotel, our family feels we received service that was as good as, if not better than what we would at any other five star hotel. As a matter of fact, my parents will be coming again this holiday season. Thanks Hampton Inn!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2013

I had a very good experience staying at this hotel. The hotel is very convenient, very close to times square, breakfast is also included, rooms are very clean and staff are very professional and helpful, I recommend everyone to stay at this hotel.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Warwick, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed here 5 years ago and when looking for a hotel to stay at on a visit with my 18 year old daughter she chose this one, she remembered the complimentary cookies! Check in was fast and easy. Our room on the 4th floor overlooked a car park,which although lacking a view was very quiet. On our previous stay we overlooked 8th avenue and that was very noisy so we had come prepared with ear plugs. We did use these however, as the walls were quite thin and we could hear our neighbours. Room was a good size with 2 double beds, bathroom was compact but as we weren't intending to spend much time in there that was not a problem. Carpets pattern had disappeared apart from around the edges but the beds were comfy and clean, with plenty of pillows. Breakfast was good, there was a sign that clearly stated when the room would be busy or not so if anyone arrived during the busy time then they really cant complain if they had to wait for a table. Not keen on the paper plates and plastic cutlery but I guess it makes it easier if guests wish to take their breakfast to their rooms. One night there were some very noisy guests but they were dealt with very quickly and efficiently with firm courtesy. As far as we were concerned the location couldn't have been better, close to everything we wanted to visit especially the shows and couldn't have been nearer for us to see Wicked.
There was an issue with one of the lifts not working for 2 days but we weren't in a hurry so again not a major problem. Overall, could do with a touch up-carpets and paintwork but location superb and would definitely stay here again, and not just for the cookies!.

Room Tip: Try to get a room overlooking the carpark if you don't like traffic noise but still take earplu...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hampton Inn Times Square North

Address: 851 Eighth Avenue @ 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan , Theater District - Times Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#54 Family Hotel in New York City
#70 Romantic Hotel in New York City
#80 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hampton Inn Times Square North 3*
Number of rooms: 300
Official Description (provided by the hotel):
Best Times Square location with COMPLIMENTARY amenities including daily hot breakfast, Internet, fitness center, business center & more! Hampton Inn® Manhattan Times Square North is a newly renovated, contemporary hotel with ideal Times Square location that is steps from Broadway theaters, Central Park, Rockefeller Center, Radio City Music Hall, TKTS discount theater ticket booth, The Museum of Modern Art, Carnegie Hall and Restaurant Row. Located on Eighth Avenue at 51st Street in the heart of Times Square, the hotel is surrounded by many restaurants, lively nightlife, shopping and New York City’s best sightseeing. The hotel is close to all major subway lines, a few blocks from Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 300 oversized, modern guestrooms each equipped with 32-inch LCD flat panel television, lap desk, large work desk with ergonomic chair and Cloud Nine, the Hampton Bed Experience. COMPLIMENTARY, HOT BREAKFAST is offered daily to each guest plus On the Run Breakfast Bags™ are available from the front desk Monday through Friday, for guests who are “on-the-go.” Additional complimentary amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, coffee and tea in the lobby 24 hours per day, local telephone calls from guestroom and complimentary USA Today® (Monday through Friday). Hampton Inn® Manhattan Times Square North also has a gift shop and full-service Concierge/Theater Ticket Desk onsite. The hotel is 100% non-smoking. Valet parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
The Hampton Inn Times Square North Hotel New York City
Hampton Inn Manhattan
Hampton Inn New York City
Hampton Inn Times Square North
New York City Hampton Inn

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