The hotel is located in a great location. We enjoyed theater and concerts the night before, had a midnight snack at the diner across the street and walked to central park and 5th avenue the next day.
We were able to check in early without a problem AND we were able to check out late with out a problem or fee. We also had our garage parking ticket stamped for a great price for 24 hr parking right next door. There is always hot coffee in the lobby 24/7. The room was clean. The beds comfortable. And the room size was quite spacious by NYC standards. The bathroom was nice. Absolutely nothing to complain about. Well, except the madhouse that was breakfast. SUPER crowded and full of nasty grumpy people all trying to get their b'fast. It was ridiculous. But it was also free, so I guess that is what happens with free food in NYC. :) I definitely recommend this hotel.