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“Great hotel for a New York break” 5 of 5 stars
Review of Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
4.0 of 5 Hotel   |   1605 Broadway, 49th Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #150 of 458 Hotels in New York City
Swansea, United Kingdom
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
63 helpful votes 63 helpful votes
“Great hotel for a New York break”
5 of 5 stars Reviewed yesterday NEW

Just spent 4 nights here. Great hotel. Wonderful location close to all the theatres, Times Square, Central Park etc. great Restaurants close to hotel as well. Ellen's Stardust diner is a must visit!!
All staff at the hotel were helpful, genuinely friendly and polite. Nothing was too much of a problem to help you. We were there during the blizzard and the whole hotel was so helpful. We will definitely use again when we return.

Room Tip: Times Square or City Skyline view recommended
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  • Stayed January 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,175)
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 days ago NEW

Corner room on the 49th floor. Great view of Times Square. The service at the bar and restaurant was impeccable. King bed, room was very nice. Room did show some signs of wear and tear. Overall excellent stay. Will be back.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear Nightengalern,

Thank you for your great review, your feedback is very important to us.
We are very excited to learn you had a fantastic time while staying with us!! This is exactly what we strive for.
We are glad to know you enjoyed a great Times Square View from your corner room, and you received an impeccable service at our Bar49. Your comments will certainly be shared with our team, I am positive they will be more than happy to hear your remarks.
Thank you again for your great review. We would love to welcome you back for another excellent stay!!!
We are looking forward to seeing you again soon!

Warm regards,
Isis Arruda
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, MO
Top Contributor
358 reviews 358 reviews
27 hotel reviews
Reviews in 56 cities Reviews in 56 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here one night last weekend. The hotel seems to have undergone some renovations since last I was here 5 years or so ago. The best part of the place was a very comfortable king bed. The room was nice sized for NYC and the bathroom was well appointed with a nice enclosed shower. The room came with a free safe and free wi-fi and the staff was helpful. The location can't be beat, although this place is swarming with people. I would stay here again.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear KaneoheBoy,

Thank you for your great review, your feedback is very important to us.
We are glad to learn you have returned to our property and had a chance to notice we have gone through a major renovation process , everything from hallway to amenities in the room have been updated; and we are very pleased to know you enjoyed it.
We are thrilled to learn you enjoyed the comforts of your luxurious bed in addition to your spacious room and bathroom.
Customer service is paramount to us, and we are very pleased to learn you found our staff helpful.
We must agree with you our location is unbeatable, right in the heart of Times Square!
Thank you again for your review. We would love to welcome you back, please let us know as soon as you plan your next trip to NYC!

Warm regards,
Isis Arruda
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroudsburg, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Times Square Crowne Plaza is located in mid-town Manhattan, and is very close to the Theatre District, Times Square and Rockerfeller Center. It is a VERY busy 48 story structure that attracts vacationers/tourists and business travelers. All the public areas in the lobby, lounge, bar and check-in are packed with people either checking in or out, or waiting on transportation. Which gives the impression that poeple are loitering. For a hotel that has such a high volume of guests, and is as large as it is; it seems as though there was not enough help at the front desk.

You will find your room very calming however, once your settled in. The rooms are spacious, neat, and are decorated in a tasteful contemporary/modern fashion. My room had a coffee maker, bath robe, desk and free WI-FI. It was quite blissful. There is a restauraunt and coffee shop, as well as a small convenience store on the premisis.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear James v,

Thank you for your great detailed review, your feedback is very important to us.
We are glad to learn you enjoyed our convenient location and the amenities in our property. We are happy to have our property constantly lively due to our high demand. I will certainly share your comments with our front desk management team.
We are thrilled to learn you enjoyed your spacious rooms as much as the decoration. We are happy to hear you found your room quiet and blissful.
It appears you were pleased with our property; however it made me wonder what would have taken for us to receive 4 stars instead of 3 stars.
Thank you again for your great review. We would love to welcome you again, please let us know as soon as you plan your next trip to NYC!

Warm regards,
Isis Arruda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located at the heart of New York City. We had a very friendly check in staff who welcomed us well. We paid for a Times square view and it was definitely worth it. Our room was on the executive suites level and It was truly amazing to see the hustle and bustle of times square from the luxury of your room. Cannot stress how perfect the location was. It is walking distance to restaurants, the Church, Rockefeller center and to the big bus tour stops. The bar and restaurant closes at 1 am which I thought was quite early for New York busy standards, however because of the location you can walk anywhere.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear Joannedcosta31,

Thank you for your great review, your feedback is very important to us.
We couldn’t be happier to know we have met your expectations and that you enjoyed our location with a perfect Times Square View from your luxurious executive suite, I am positive it’s definitely a great experience.
We are also glad to learn your check in was pleasant and welcoming.
We must agree with you that our location it’s not only very convenient but also very exciting, surrounded by countless options.
Thank you again for your great review. We would love to welcome you back again, please let us know as soon as you plan your next trip to NYC!

Warm regards,
Isis Arruda
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location! Location! Location!! Lots of things within walking distance, we walked to Madame Tussaud's, Empire State Building, Rockefeller Center, restaurants and shops!!
Hotel has amazing location. The rooms were very comfortable and clean. Staff was very pleasant, especially the concierge service staff on-site. One of the waiters at the Broadway 49 bar provided EXCELLENT service! Everyone in general was super nice!!! Can't wait to be back!!

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear Luv2travel101974,

Thank you for your great review, your feedback is very important to us.
We couldn’t be happier to know we have met your expectations and that you enjoyed our location. We are glad to learn you also enjoyed the comforts and cleanness of your room.
We are thrilled to hear you found our staff very pleasant and helpful. Your comments will certainly be shared with our team especially with our concierges and waiters in the restaurant. I am positive they will be more than happy to hear your comments.
Thank you again for your great review. We would love to welcome you back again, please let us know as soon as you plan your next trip to NYC!

Warm regards,
Isis Arruda
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel and close to everything. The hotel is very busy but despite that the staff still gives you very personalized attention. It was very helpful that you could get tickets to the shows in the lobby.
Our room was very spacious and we had a nice view. We were only there for a few days but it was a great place to stay.
The breakfast in the restaurant is also very good, I highly recommend it.

Room Tip: Rooms on the higher floors have better views but if you are looking for a more spacious room just te...
See more room tips
  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review, yesterday
Dear Valerie C,

Thank you for your great review, your feedback is very important to us.
We couldn’t be happier to know we have met your expectations and that you enjoyed our location and view from your room. We are glad to learn you also enjoyed your spacious room.
We are thrilled to hear you found our staff attentaive and helpful with a personalized touch.
Your comments will certainly be shared with our team. I am positive they will be more than happy to hear from you.
Thank you again for your great review and for recommending our property. We would love to welcome you back again. Please let us know as soon as you plan your next trip to NYC!

Warm regards,
Isis Arruda
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#100 Luxury Hotel in New York City
#109 Romantic Hotel in New York City
#123 Family Hotel in New York City
#150 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 770
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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