Upon arriving at the Crowne Plaza, we were told that our booking could not be satisfied. We had booked a twin room but were instead given a double. This was due to us arriving late in the evening, and although we had called ahead twice previously to say that our flight landed late in the evening, our room was still not available. The lady at check-in was very sympathetic, arranged for a second bed to be moved to our double room for that evening - we also received complimentary breakfast the following morning and were given the price for that night taken off our bill. The hotel itself was fine, with clean rooms and professional service from staff. The breakfast and bar were not cheap - however with the location being in the middle of Times Square, we weren't exactly short of places to go.
- Official Description (provided by the hotel):
- Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City