The location of the hotel is fantastic. The breakfast at the hotel restaurant was fantastic. That's about all.
I am a platinum member for IHG hotel group so I have stayed at many Holiday Inn's, Crowne Plaza's, etc. This place just seemed way too average for being in such a fantastic part of NYC.
The elevators were terrible. I was on the 43rd floor and I once waited 15 minutes for an elevator. One opened up around minute 7 however there was a service guy in it saying it was out of order.
The rooms were very warm. I had the temp at 68 and the temp never got below 73. The service guy (which I waited close to an hour for) said they had no air conditioning and it probably wouldn't get any cooler.
One of the escalators taking you to the main floor was out of order.
The free breakfast for platinum members consisted of cereal, fruits, and beverages. Not quite a continental breakfast, but close.
From staying 50+ nights in a hotel room throughout the year, this place was just average.
- Official Description (provided by the hotel):
- Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more less
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City