I was able to find a great rate for this hotel and couldn't have more pleased with the room and the value. I had requested a corner room (recommended by other reviewers) and had a view of both Times Square and the Hudson - The room was very large and the bed was very comfortable. Our great rate also included a hot buffet breakfast each day of our stay for just a dollar :) The food and selection was excellent. This was a great experience and we recommend the hotel to anyone.

Room was an OK size. Bathrooms were very dated and in fairly poor condition. Shower was feeble and took a while to coax any sort of hot water out of it.

The Fitness Centre is an odd set up. They charge $10, which can only be paid by credit card (and cannot be charged to the room). What they don't advertise readily is that Priority Club members get free access. However, you need to show a Priority Club room key and not the card itself. Talk about making life difficult.

Front desk service was bordering on rude. The lady who checked me out urgently needs to go to charm school, or have a personality transplant.

On the positive side, it was at least quite cheap - perhaps corporate rates post Sandy are unusually low.

Very professional service and check in procedure. Friendly staff helpful concierge with maps and directions. Very helpful bellboys and driveway attendants for hailing us cabs. Poor Internet connection $US 15 for 24 hours. Kept closing out. Go to McDonalds!!!! free. Four female friends shared a large double double room on 38th floor. Floors above 15 are more expensive but I believe better updated and appointed . Great corner room. Two large double beds and large bathroom. Toilet flooded once but staff attended promptly and all sorted and floors mopped and towels and shower curtain changed.
Took bathers for a swim in the pool but found a charge of $US for each use which was a pity as we were looking forward to a nice swim after a day pounding the footpaths and shops. Would be nice to have pool free use for guests.
A mention for Housemaid services lady Samia who attended our room to clean after a mix up with the notice we left on our door. The blank side does not mean clean the room please so they left it unmade, it apparently still means the same as the side that said Do not disturb. Samia came up in the evening when we arrived back and quickly and professionally did all our beds and bathroom. Left us plenty of extra towels and bottles of water to compensate. A nice lady. All in all a great location, right out the door and into the action, close walking distance to so much and cabs easy to get to other places.

Great hotel, great service, great location. Call client care, their there. All staff were more than helpful. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------