We stayed at the Crowne Plaza from the 27th of October for 6 nights during a difficult time for the hotel during Superstorm Sandy and we were most impressed with the service. When the heating and hot water went off we did not complain and the service was excellent. Unfortunately, upon arriving home some of the contents of our suitcases had been stolen.They disappeared during the last day of our stay whilst we were at breakfast. Despite contacting the hotel directly and contacting the Crowne Plaza group, the hotel refused to reply. Eventually the Crowne Plaza Guest relations said that the items had ``not been located". In future I would appreciate if items would ``not be removed from my suitcase`` in the first place! An excellent hotel to stay at, but beware of leaving unattended suitcases in the hotel room.