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“Comfy bed and superb location in New York” 4 of 5 stars
Review of Herald Square Hotel

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Herald Square Hotel
2.5 of 5 Hotel   |   19 West 31st Street, New York City, NY 10001 (Manhattan)   |  
Hotel amenities
Ranked #281 of 458 Hotels in New York City
Stockholm, Sweden
Top Contributor
68 reviews 68 reviews
60 hotel reviews
Reviews in 50 cities Reviews in 50 cities
56 helpful votes 56 helpful votes
“Comfy bed and superb location in New York”
4 of 5 stars Reviewed June 21, 2014

Stayed in room 600 with a very comfortable bed with nice bedlinen. Liked that a lot. AC is noisy, but the next day we found out how to open the window a little and didn't have to use the AC that much. Good bathroom with Aveda products. Room size was ok. We liked the living room near reception with coffee and tea making facilities. There are several places outside the hotel where you can buy breakfast sandwiches and drinks etc.
Hotels in New York are very expensive for what you get. However, we liked this hotel and would not hesitate to recommend it.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

The goal is the location. It is very well located, close to the sub and a short waling distance from the Times Square. The room was small, but recently renovated and charming, it looks vintage. The bathroom is large. There are no options for breakfast, only snack and coffee machines, but it really does not matter should your intention is to stay out of the hotel most of the time. Great cost-benefit relationship.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Girona, Spain
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

This is a very nice hotel located just in the middle of Manhattan. There is a metro station just 2 blocks away so it's close to everywhere. It is quite an old building but my room was refurbished, big, clean and confortable. Sincerely in New York you just spend a few hours at the hotel. Just to take a shower and sleep a little bit. I think it's ideal for those visiting New York for the first time because of its location.
A great choice value / money.

Stayed June 2014, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 4, 2014

This hotel is the best price for the location. It is not extravagant, but it has everything you need. It feels like a European hotel. The space is small but clean. My only complaints are that you need to request a hair dryer at the desk, housekeeping forgot to put soap in our room the first day (they have Aveda mini products), the air conditioner blew some dirt out, and there is only 1 key per room (we left our key at the desk every time we left). The service is so good though. The people working the desk are very friendly and helpful. We arrived before check-in and they let us go straight to our room. The check-out is also nice and late. The bed was also really comfortable. There were beautiful shutters as well. I would stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford, Ireland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here for 1 night. The girl on reception was lovely, very friendly & polite. The room we got was tiny. Barely enough room to walk around the bed, bathroom was equally small but everything was very clean & the bed was lovely. Dont think it was worth what we paid for it though. It was pretty expensive.

Stayed May 2014, traveled with friends
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Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 29, 2014

It's true, we had a fairly basic room but it was clean and for NYC reasonably big. The air con was noisy, but it didn't matter that much to us. The bathroom was clean and the staff were all very helpful while we were there.

We didn't stay in the room much - why would you when you're in the city? But the bed and the pillows were the most comfortable I've ever had at a hotel, and it was great getting into it after a long day pounding the streets.

The location was great... Empire State Building, Macy's, local subway.... Fabulous, and great value for money considering the location

No complaints here, and we'd stay again without hesitation.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

This was a surprise gem found through Priceline. An older,.family owned hotel for several generations lovingly cared for, with the rooms I stayed in several times being 5 Star clean and comfortable. Snuggle quality snow white linens. Simple elegance. If you don't require the service amenities of a large hotel, a stay here is an affordable alternative I definitely recommend .

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#226 Family Hotel in New York City
#244 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Herald Square Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York

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