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“Great option in NYC” 4 of 5 stars
Review of Herald Square Hotel

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Herald Square Hotel
2.5 of 5 Hotel   |   19 West 31st Street, New York City, NY 10001 (Manhattan)   |  
Hotel amenities
Ranked #279 of 453 Hotels in New York City
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great option in NYC”
4 of 5 stars Reviewed June 16, 2014

The goal is the location. It is very well located, close to the sub and a short waling distance from the Times Square. The room was small, but recently renovated and charming, it looks vintage. The bathroom is large. There are no options for breakfast, only snack and coffee machines, but it really does not matter should your intention is to stay out of the hotel most of the time. Great cost-benefit relationship.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,108 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Girona, Spain
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

This is a very nice hotel located just in the middle of Manhattan. There is a metro station just 2 blocks away so it's close to everywhere. It is quite an old building but my room was refurbished, big, clean and confortable. Sincerely in New York you just spend a few hours at the hotel. Just to take a shower and sleep a little bit. I think it's ideal for those visiting New York for the first time because of its location.
A great choice value / money.

Stayed June 2014, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 4, 2014

This hotel is the best price for the location. It is not extravagant, but it has everything you need. It feels like a European hotel. The space is small but clean. My only complaints are that you need to request a hair dryer at the desk, housekeeping forgot to put soap in our room the first day (they have Aveda mini products), the air conditioner blew some dirt out, and there is only 1 key per room (we left our key at the desk every time we left). The service is so good though. The people working the desk are very friendly and helpful. We arrived before check-in and they let us go straight to our room. The check-out is also nice and late. The bed was also really comfortable. There were beautiful shutters as well. I would stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford, Ireland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here for 1 night. The girl on reception was lovely, very friendly & polite. The room we got was tiny. Barely enough room to walk around the bed, bathroom was equally small but everything was very clean & the bed was lovely. Dont think it was worth what we paid for it though. It was pretty expensive.

Stayed May 2014, traveled with friends
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Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 29, 2014

It's true, we had a fairly basic room but it was clean and for NYC reasonably big. The air con was noisy, but it didn't matter that much to us. The bathroom was clean and the staff were all very helpful while we were there.

We didn't stay in the room much - why would you when you're in the city? But the bed and the pillows were the most comfortable I've ever had at a hotel, and it was great getting into it after a long day pounding the streets.

The location was great... Empire State Building, Macy's, local subway.... Fabulous, and great value for money considering the location

No complaints here, and we'd stay again without hesitation.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 28, 2014 via mobile

This was a surprise gem found through Priceline. An older,.family owned hotel for several generations lovingly cared for, with the rooms I stayed in several times being 5 Star clean and comfortable. Snuggle quality snow white linens. Simple elegance. If you don't require the service amenities of a large hotel, a stay here is an affordable alternative I definitely recommend .

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

We were too early to check in but they held our luggage in the storage room and since some of our items were loose (jackets, shopping bags,etc) they had to be put into a locker. There was no charge to store the luggage (we tipped the staff member that helped with the luggage), the locker (which was a good size) cost two dollars. Later when we checked in, the rooms we received were small but clean. There was a safe in the room that was large enough for a laptop and other items. And the WIFI was free.

You do have to be buzzed in to gain access to the hotel, some reviewers complained about this (as well as the lockers) but the added security of being buzzed in is actually nice. The front desk is behind glass which is kind of odd but it does keep the terminals (and the information you can access from them), keys, etc secure if the staff walks away from the desk.

Off the lobby there are about 6 small tables and chairs along with a few living room style chairs and a coffee machine. This was a nice feature because there are no diners near by (where you can sit down and get served breakfast) but there is a Dunkin Donuts down the block so you can get breakfast and bring it back to the hotel using the quiet dining area to eat as opposed to the noisy fast food environment.

The location is not bad, the train station is about a block away if you don't want to walk to your destinations and we found the staff to be nice and helpful. I would stay there again assuming the value is still there upon a return visit. Hotels in Manhattan have become outrageously priced for what you get. This hotel is more than adequate and at the time of my stay reasonably priced (for Manhattan).

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Free High Speed Internet ( Wi-Fi )
Hotel Style:
#246 Romantic Hotel in New York City
#251 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Herald Square Hotel 2.5*
Official Description (provided by the hotel):
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York

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