Great hotel in great location. Rooms have been refurbished and we had a queen room which was very big with a massive bathroom which had aveda products which was a lovely touch. This hotel is great value for such a good hotel considering what new york charges for its hotels. Second time to this hotel and will always use it as it is right around the corner from macys and a lovely deli called speedys.

This hotel was voted the cheapest budget hotel in Manhattan & it lived up to its reputation. We arrived in NYC after a long haul flight from Sydney, Australia. We were greeted by Monica, she was extremely pleasant and helpful. We were allowed to check in early 9am which was a welcomed relief :)

Our room was surprisingly spacious and clean (thanks to Ursula our housekeeper), the bathroom was large and had a huge bath for those long soaks after a big day out sight seeing. The bedding and mattress were very comfie! Complimentary tea/coffee machine downstairs, no kitchen facilites. Laundry & dryer were also available onsite.

Yes our room was on the noisey side (street frontage) but hey your in New York its loud, busy and bustling so its to be expected.

Would we stay here again...? most definitely! do we recommend this hotel to other travels....? for sure!! if your on a budget and looking for a central location (2 blocks away from Macys and Penn Station) then Herald Hotel is for you :)

The Hotel is a few block from The Empire State and Macy's, a few block down to Times Square and you have all kinds of stores, restaurants, electronics nearby. You don't have to walk long distances to get anywhere.
The Hotel is clean and safe.
You don't have to worry about anything.

My wife & I stayed in this surprising hotel upon the recommendation of the Chelsea Hotel (which had interrupted service, which kept us from overnighting there) 01-05AUG2011. We weren't sure of what it was going to be like, but it was an amazingly great, pleasant, surprise! We walked the short distance(3blocks) from Penn Station to 19 W. 31st Street (Herald Square Hotel address), midtown Manhattan, and were buzzed through the main door. We were in room 9 on the ground level in a queen bed with private bath. The loudest sound was the soothing white noise of the essential A/C. There is a deluxe coffee machine dispensing between (06:00-10:00, 15:00-19:00) with chocolate(mini- Snicker/Mars/Butterfingers/etc) What a wonderful place! This is the home of "LIFE" magazine!