We recently stayed here for 10 nights whilst on our Honeymoon in NYC. The hotel was modern, clean and in a great location.
- Location is one of the best points of this hotel, it is directly over grand central station and a quick walk to Times Square. Having never been to NYC I was glad to discover that it was a bonus not to be right in Times Square.
- The lobby is very modern and large, there is also a 24hour shop which is very handy.
- The reception/check in staff were very friendly and helpful
- Although the room was small we found it to be sufficient space for the 2 of us and 2 suitcases. The layout is well done the little couch area with the table was very useful.
-House-keeping was very inconsistent - for the 10 days we stayed there they barely replaced the toiletries.
- The lifts are a nightmare - too bad if you need to get out in a rush. We waited nearly 15 minutes when a lift stopped going up and the guy told us to jump in and go up first because you would never get one going down (he said he had been waiting 1/2 hour).
Overall it was an enjoyable stay and we would stay there again.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Hotel Hyatt New York
- Grand Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Hyatt Hotel New York City
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt