I last stayed here in October over Hurricane Sandy and was very impressed with their preparations. I was curious about how they have changed 3 months later....
The important aspects of this hotel hasn't changed. It's still right on top of Grand Central Station convenient to Times Square, Macy's, Rockefeller Center, Broadway, UN and the subway. The hotel has nice, clean rooms; greeters when you ride up the elevator in the afternoon; June Jacobs toiletries (instead of the Portico); 24 hour health club; refrigerator in-room and very efficient service.
Some things that were new: RFID cards for room keys so you just wave your card for access. The Boxing set-up removed from the health center.
I still had the impression that the renovations were not quite complete: The mat in the lobby was worn -- not exactly a nice welcome as it is the first thing you step on. The TV in my room was a little off-balance so it took a little getting used to. The sofa was not flush against the wall because of all the wires stuck in the back. Very little details that come with trying to renovate hundreds of rooms as fast as possible. But it looked like they finished up the elevators so they didn't look as tired as last year. Still waiting for all the mattresses to be upgraded -- they are starting to feel a little worn.
All in all, this is a good property to stay while in NYC if you want easy access to mid-town Manhattan and it is just a short subway ride downtown on the 4 or 5 train.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Grand Hotel Hyatt New York
- Hyatt Hotel New York City
- Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt