We stayed at the Grand Hyatt between Friday 21st Dec to 25th Dec 2012.

Location. Very good. Central easy to find. Easy walking to Rockafella and Times Sq.

Transport links. Next to Grand Station, JFK to Hotel by taxi $52.00 plus $6.50 toll and tip at 15%. 30 to 40 mins away. Never used underground.

Room. Large queen bed very comfortable. Fridge and safe. Had room 3167 away from road noise and lifts. Essential if you are a light sleeper. Bathroom small but adequate. Air con noisey and flush very noisey. TV Good

Lifts : Quick and easy. Never waited long

Check in/out. Simple efficient. Can leave bags at $2 per bag if plane departs after check out. Check out 11:00 am

Breakfast: Available across the road under the arches. New Yorker breakfast ) two toast, jam butter, coffee, fresh orange, and two eggs with bacon and fried potatoes $17 each plus Taxes and Service charges 16% $42 in total.

Wifi : Avaiable at cost or free at cafe or Starbucks two/three doors away and at any Starbucks.

Tours : Use the RED bus tours , 48 hr hop on all tour bus was $44 each plus $10 if you wanted to add the night tour. Tours sections last 2 hrs.

Rockerfella Centre; $30 each including two photos emailed to you. Go early or book. Remember you need a clear day and the direction of the sun for photo's.

Macys easy walking distance.

I've stayed at Grand Hyatt in June 2012 and this hotel is great. Its location is priceless having a private access to Grand Central.
Everything looks pretty new (not sure when it was reformed) - the room was perfect, the lobby and receptions are great not to mention the staff which was really helpful and educated.
Check-in/check-out were fast and without surprises.
Did not have a chance to check other services like swimming, Gym etc (not even sure what they have).

We stayed here during Christmastime. It is a very elegant and well-run hotel in a perfect location for transportation. Room was very nice and very quiet. Hotel service was excellent - thanks to Lan at the front desk - well done! Beautiful lobby. My only caveat is that it was crazy busy - lounge, restaurants, elevators all were packed. It seemed almost oversold for the hotel's ability to handle people. But I guess that is Christmas in mid-town. Well-done again Hyatt, thanks!

Huge hotel so you don't get personalized service, but it's in a great location, adjacent to Grand Central Station on 42nd and Lexington. It's a simple walk to the subway where I take the "S" train to the Times Square area which is a short walk to the office. It's worth it to get a room on the club floor where there is access to the Grand Club. The club serves breakfast and evening light finger food and desserts. It is a perfect place to get some work done or just relax with a glass of wine or cup of coffee. I have stayed here for years and never get tired of people watching in the lobby. On nice evenings, I walk back to the hotel which is - again - all about the location!