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“No regrets” 4 of 5 stars
Review of Grand Hyatt New York

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Grand Hyatt New York
4.0 of 5 Hotel   |   109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017 (Manhattan)   |  
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Ranked #257 of 452 hotels in New York City
GreenLeadersSilver level
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“No regrets”
4 of 5 stars Reviewed December 3, 2012

Great central location, trendy hotel with modern rooms. Not too noisy despite its being next to Grand Central Station. friendly staff though sometimes a bit of a wait. However the party who we travelled with had lots of trouble with their rooms - they were trouble with the room keys and they were locked out several times and it took the maintenance people several hours to fix the problem. Although they were given a change of rooms, the same thing happened. to give the hotel some credit, we were all offered free breakfast for one morning.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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durban
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2012

stayed here after superstorm sandy as original hotel booked was not functional due to power outtage.paid a lot more than budgeted !really a very nice hotel!staff were excellent!we arrived on a 16 hr flight from south africa and a 2 and half hour wait at immigration at jfk due to staff shortages as a result of storm disruption.we were allowed an extra early checkin for which we are extremely appreciative!!!well located .on the doorstep of grand central !also a hop away from airport shuttle stop !reasonable size room by new york standards!very comfortable with lovely decor and amenities.nice view of city from room was an extrea bonus!very pleasant stay and highly recommended if you can afford it!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2012

I went to this hotel to the famous New York marathon. The place is very nice and well cared for. First class hotel. The place is centrally located, close to the Central Station. We eat pretty well, the service is ok.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 30, 2012

I stayed at the Hyatt for business over a weekend in November. Starting with the check in, the service was fantastic. Door men were friendly. Desk agents were great! Seamless, short lines, quick service. Lobby was large, attractive with very interesting decor. Large statues and light features in the lobby made quite the impression. In addition to the hotel services, there was a nice, albeit expensive, store in the lobby providing food and other items. Free coffee there was a nice touch!

We had a corner room that was fantastic! There was a living area with a couch, a desk, and a king bed. The room was very modern, sleek and tasteful! Bathroom was spacious, particularly for NYC standards.

Location is the best part of this hotel. On top of grand central, it is close to every form of transportation in the city! Additionally, there are lots of nice stores in the station. Close to Bryant Park skating rink and stores, Times Square, restaurant row, mid town businesses, Hell's Kitchen bars, 5th Ave shopping. Although touristy, loved having the options this location provided.

Highly recommend this hotel.

Room Tip: Corner suite was large!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2012

First timers and seasoned New York visitors will find that Grand Hyatt's proximity at Grand Central Station will provide easy access to anywhere in the city. Times Square is just a quick subway shuttle ride or take a walk around the corner to the Grand Central Market for an awesome variety of fresh gourmet food, baked goods, quick snacks or an array of ideas to bring home. I highly recommend the Grand Hyatt's Regency Club rooms which provide access to their lounge serving continental breakfast, and afternoon appetizers. Snacks and soft drinks are made available throughout the day. Although the rooms are less spacious than most Hyatts, esoecially the bathroom, I would definitely stay there again as it's location trumps any shortcomings.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kettering, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2012

This was a great hotel the staff very helpful the rooms are large modern clean& comfortable with a large walk in wardrobe that also had the room to hold our two large and one small suitcases without you falling over them every time you went in the wardrobe , the bathroom was standard but clean,tidy & well stocked ,,in the living area there is also i seating area with a sofa and table . And a large kingsize bed , although this is a busy part of midtown our room was on the 18th floor and did not find the traffic noise to be a problem a great base to explore New York you could be shopping in 5th ave within 10/15 minutes walking and time square within 20/30 mins walk, I would use this hotel again

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 30, 2012

We took a shopping trip for a few days to New York and booked this hotel as part of a package. The foyer is huge and check in was easy. We were on the 23rd floor and we had booked an executive double room. The bed was huge, the room was small. The bathroom was ridiculously small but did have toiletries and a hairdryer. There was a fridge in the room but with nothing in it. We went down to the coffee shop in the lobby and bought some drinks i.e. water etc and I found it really dear. Not as dear as when we went for a drink in the bar and a small glass of white wine and a soda water was over $20. It does have a nice view of the street but you certainly pay for it.
The location however is outstanding and you can walk to 5th Avenue and Times Square in minutes. It is also part of Grand Central Station that has its own eclectic choice of shops.

Room Tip: Rooms overlooking the front of the hotel are surprisingly quiet and have a good view of the street
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#28 Green Hotel in New York City
#40 Spa Hotel in New York City
#143 Luxury Hotel in New York City
#181 Family Hotel in New York City
#193 Romantic Hotel in New York City
#214 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt New York 4*
Official Description (provided by the hotel):
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt

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