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“Excellent location and service” 4 of 5 stars
Review of The Blakely New York

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The Blakely New York
4.5 of 5 Hotel   |   136 West 55th Street, Bet. 6th & 7th Avenue, New York City, NY 10019 (Manhattan)   |  
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Hotel amenities
Ranked #111 of 456 Hotels in New York City
Sydney
Top Contributor
80 reviews 80 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
69 helpful votes 69 helpful votes
“Excellent location and service”
4 of 5 stars Reviewed August 17, 2014

We stayed at Blakely for 4 nights. We arrived at 10.30 am and they checked us immediately. The front desk service was faultless.
We requested a kettle which was provided that evening.
The room was spotlessly clean and spacious enough.
I remember that there were views from the rooms. There are no views to be had from a 17 floors hotel when most of the others around it are twice as high or higher.
What drags this hotel down is the restaurant and breakfast.
We had breakfast 3 mornings. Exactly the same poor choices. They couldn't even provide cold drinking water. We only eat cereals, fruit and yogurt. Only 3 types of cereal and not good ones, the same 3 types of fruit and cut up big.
We also had lunch at the restaurant one day. My wife's chicken was undercooked. They offered to replace it, but by then, she was over the chicken. They took $10 off the bill. Way over staffed. There were 3 staff members standing not far from us for a while. We felt we were being watched. We prefer some privacy while we chew out food.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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844 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stayed a few nights here and it was a very nice hotel, although the appearance is a little dated. The room was nice and comfortable and facilities were good. Breakfast wasn't great as it's at a bar/restaurant adjoining the property and the choice wasn't the best, but it's easy to find food in New York if you're hungry. Reception staff weren't a bundle of joy either! All in all, not a bad place to stay.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2014

This is my third review of The Blakely and have stayed here a number of times. Good rooms for families, great location, excellent staff yada, yada, yada.

But I am writing this review to simply thank the staff for an excellent and quick response to issues we had with our room. It was a hot day in August when we visited and our air-conditioner was not working. I called the front desk and they had their engineer in the room within fifteen minutes and the air-conditioner swapped out within another fifteen minutes.

Ah, cool, wonderful breeze. And then it broke again the next day.....

Same experience, air-conditioner was swapped out within 30 minutes and we were nice and cool for the balance of our five day stay.

Now, you may say the air-conditioner should have worked. But, its how the staff responds to issues that defines the quality of service one can expect and, in this case, they responded marvelously.

Kudos!

Room Tip: As always try to avoid lower floors at the front of the hotel.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed at the Blakely for two nights.
The location is fantastic only a few blocks from 5th Avenue, and Central Park.
The hotel looks quite bleak from the outside, but once you step inside you will be pleasantly surprised. It is a very traditional hotel. Our room was on the 12th floor and was very spacious, there was a little kitchenette, with a fridge, freezer, microwave and a great Espresso machine. This is particularly good if you want to buy your own food and drinks.
The bed was fantastic, very comfortable indeed. They also have a small gym but we were too tired to use it.
The only real let down was the breakfast, it was Continental breakfast, but it was a very simple affair, luckily there are plenty of diners in the area where you can get a real American Breakfast.
The gentleman at the Concierge desk was great very friendly and helpful. Although one of the receptionists were not having a good day when we checked in.
I would definitely stay again though as the location is superb and overall it was a great stay.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

we've stayed at the Blakely for 8 nights on July 2014. 2 adults and 2 children in a 2 queen bedroom. arrived to NYC at 7 am from JFK by yellow taxi (quick and simple, no need in booking all kinds of transportation for 4 persons in advance) we priorily asked for an option of early check in.Indeed the hotel allowed early check in and even a breakfast. Speaking about breakfast, during our entire stay the hotel's aboccatto restaurant offered exactly the same very basic continental breakfast, quite disappointing considering the lovely buffet pictures with the fruits shown at the website. Lobby was nice but smelled somewhat moldy. 2 elevators were hardly enough to serve the needs of all guests, we were on 5 th floor and frequently went down by foot being tired to wait for elevator. probably less convenient for much higher floors...about the room - smaller than expected, beds smaller than expected, however superb mattresses pillows and blankets. Very poor noise isolation via outside windows, complimentary coffee machine with free capsule supply ok. Bathroom ok, nice robes, nice shampoos .Toilet bowl got stuck while flushing several times and we had to call house keeping. cleaning of room was good and thorough. Generally all staff members we met were polite quick and efficient.
in summery, major pros - location, beds, staff. major cons - breakfast, money's worth and maintenance of room and building. Overall probably deserves 3.5.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Wow. So happy we found this lovely, small hotel! Great location, great value, and incredibly nice people who work here! We stayed in a suite, with a connecting room for the kids, perfect family set-up. Lovely little restaurant attached, where they offer a complimentary continental breakfast, and have a menu available, but we equally loved it for dinner - yummy Italian. Did I mention great location? Easy walk to 5th Avenue, Central Park, and Times Square. We'll definitely be back!!!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2014

have been there a few times and will return
Choose breakfast outside the hotel
no lobby to speak of
very friendly staff
causy and lovely suites
publiuc areas deserve upgrade
many good restaurants aound

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Blakely New York

Address: 136 West 55th Street, Bet. 6th & 7th Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#75 Family Hotel in New York City
#76 Luxury Hotel in New York City
#111 Business Hotel in New York City
#114 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Blakely New York 4.5*
Number of rooms: 120
Official Description (provided by the hotel):
In heart of Midtown Manhattan Central Park West, steps way from Times Square and 5th Avenue Shops. A 4 Diamond Property, voted one of top hotels by US News 2014, Zagat Best Hotel 2014. ... more   less 
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Also Known As:
The Blakely New York Hotel New York City
Blakely Hotel New York City
Blakely New York City
Blakely New York Hotel

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