We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfection.” 5 of 5 stars
Review of The Tuscany - A St Giles Boutique Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Tuscany - A St Giles Boutique Hotel to your Saves list
The Tuscany - A St Giles Boutique Hotel
4.0 of 5 Hotel   |   120 East 39th Street, New York City, NY 10016 (Midtown)   |  
Hotel amenities
Ranked #72 of 464 Hotels in New York City
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfection.”
5 of 5 stars Reviewed November 24, 2013

The room is huge and it met all of our expectations. This is my second time staying here with my boyfriend and it is amazing..not only is the hotel beautiful the staff is extremely accommodating and make us always want to come back! Both times I have been here Glenis--at the front desk has been amazing, she is SOO kind and so thoughtful always. She is one of the main reasons we are back here..it's not often you have such a nice/genuine person at the front desk of hotels. We have stayed many places in the city and this is by far our favorite.

Room Tip: The loft suites are extremely spacious and quiet!
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Boutique Hotel, responded to this review, December 8, 2013
Dear Natalie P,

Thank you so much for sharing your recent experience at The Tuscany! It is always a pleasure to welcome guests back to the hotel, and we are delighted to hear that Glenis has provided the warm, personal service that we strive to provide to each and every guest. We are so glad that you enjoyed one of our fantastic Loft Suites—we think these are hidden gems in NYC. With custom hardwood floors, furniture and the signature Maharam wall coverings, they provide a unique and luxurious experience in the heart of Mitdtown. We are delighted to be your favorite and look forward to your third visit to The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
@StGilesTuscany
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,053 reviews from our community

Traveler rating
    625
    333
    58
    26
    11
See reviews for
136
471
55
186
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
atlanta
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 23, 2013

We couldn't have been happier with our room. It was immaculate and very comfortable. The storage was excellent, the bed linens were nice, the Samsung tv had great sound, the lighting options were good, but the very best thing about room 705 was the bathroom! The design was so nice, slate floor tiles, glass tiles in the shower and wonderful plumbing. The walk in shower was fantastic, I wish I had the same shower at home. After we checked in (very early) and went to 705 we discovered it is right next to the elevator. We thought it was going to be a problem but we had no complaints. Also, there is not a coffee maker in the room nor any free coffee anywhere else in the hotel. They say you can request a coffee maker for your room and there is a coffee shop next to the lobby called the Audrey. The location could not have been better for us. We flew into LGA, took the $13 Airport Transportation shuttle to Grand Central and walked a few blocks from 42nd to 39th Street. Later in the evening we walked a few blocks to Bryant Park to watch the ice skaters. All in all, yes...I would love to return to The Tuscany!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 23, 2013

We recently stayed at the Tuscany, New York City for a nine night stay and were not disappointed in any way except for our initial room assignment. As we arrived very late in the evening, we were given an upgraded room on a lower floor with a poor view. This is not what we requested, first when we made the initial reservation long in advance of our arrival date and several days prior to arrival via a phone call.

When we notified the front desk that we had requested a view room on an upper floor, they went out of their way to relocate us. The new room was spacious, had a view of the Empire State building and was on an upper quiet floor. During our stay, the front desk staff including Orlando and one of the front desk staff (I believe that her name is Nia) were gracious, friendly, professional and helpful. We have been to New York, staying in different hotels to experience different areas of the City and the Tuscany is now our new favorite place to stay.

Room Tip: Book early for the best rates.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 22, 2013

The Tuscany met and even exceeded our expectations. Comparing to Manhattan average price it is an excellent cost benefit. The room has a good size, the bedroom is huge (king size). The cleaning is perfect. The bathroom has a good size, and the shower is excellent. Free high speed wii-fi. The staff is very kind (we arrived early and there was no room available for our category, so we got an upgrade and we went to the bed immediately). There are no complaints about the hotel. I would certainly return and do recommend to everyone.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

We recently staid at the Tuscany over the three day Veteran's Day weekend to see out daughter who lives in Mid-Manhatten. We could not have been more pleased. We have stayed at a number of Hotels and usually stay at the Yale Club but it was full that weekend. The Tuscany which was recently renovated had very large rooms by NY standards. The King beds were extremely confortable and had a very modern and updated bathroom. The hotel did have two elevators (may need some updating) that never kept you waiting long. The hotel is locted in a nice and quite area and accessible by foot to many areas in Midtown. The staff was top notch and were very friendly and took care of all your needs. I would certainly recommend The Tuscany and will stay there on our next trip to New York.

Room Tip: The higher the room the better. Our room was beside the elevator which always scares us a little. A...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2013

Having spent twice the money for a small dark room nearby the week before, this was truly a wonderful find. Lovely, large room, friendly staff, view of the Empire State building, good location. I often come to New York and stay somewhere new each time but next time I will definitely return to this one.

Room Tip: South rooms are quiet and with view of Empire State building
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2013

I come to NYC 6/7 times a year. My company office moved to GCS so I've been hunting nearby. The Tuscany is just outstanding, all new rooms and bathrooms, spacious and WELL lit...............I'm in my mid 50's and the hip trendy dark lighting is not me! If you are from the suburbs and like it quiet at night, then ask for a room on the backside. The building is a mid block location and very quiet.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Boutique Hotel, responded to this review, November 22, 2013
Dear CornellBigRedFIJI1978,

Thank you so much for sharing your experience at The Tuscany! We are delighted that you had an outstanding visit with us, and we hope that we can be your oasis every time you visit New York City. We put a lot of thought and effort into the renovation, and it is always a pleasure to hear that guests love the design, layout and spaciousness of our rooms. Please do not hesitate to contact us if we can be of assistance in reserving a future visit! Simply email our Director of Reservations at christopherj@stgilesnewyork.com or call an Accommodations Specialist anytime at 888.406.8588.

We hope to see you again soon at The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
@StGilesTuscany
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Hotel Chandler
Hotel Chandler
#71 of 464 in New York City
4.5 of 5 stars 2,176 reviews
Midtown
The Court - A St Giles Premier Hotel
The Court - A St Giles Premier H...
#268 of 464 in New York City
4.0 of 5 stars 1,430 reviews
Midtown
Shelburne NYC–an Affinia hotel
Shelburne NYC–an Affinia hotel
#95 of 464 in New York City
4.5 of 5 stars 3,411 reviews
Show Prices
Show Prices
Show Prices
Midtown
Morgans New York Hotel
Morgans New York Hotel
#130 of 464 in New York City
4.5 of 5 stars 1,508 reviews
Midtown
Avalon Hotel
Avalon Hotel
#103 of 464 in New York City
4.5 of 5 stars 979 reviews
Midtown
Fitzpatrick Grand Central Hotel
Fitzpatrick Grand Central Hotel
#73 of 464 in New York City
4.5 of 5 stars 1,505 reviews
Show Prices
Show Prices
Show Prices

Been to The Tuscany - A St Giles Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Tuscany - A St Giles Boutique Hotel

Address: 120 East 39th Street, New York City, NY 10016
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Best Value Hotel in New York City
#47 Business Hotel in New York City
#58 Luxury Hotel in New York City
#74 Romantic Hotel in New York City
#82 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscany - A St Giles Boutique Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Tuscany - A St Giles Boutique Hotel - emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center and for your convenience Audrey Cafe is available for all-day light fare. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, HotelTravel.com, Odigeo, Hotels.com, TripOnline SA and Jetsetter so you can book your The Tuscany - A St Giles Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

Owners: What's your side of the story?

If you own or manage The Tuscany - A St Giles Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.