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“Great value and location” 4 of 5 stars
Review of Comfort Inn Chelsea

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Comfort Inn Chelsea
2.5 of 5 Hotel   |   18 West 25th Street, at 5th Avenue, New York City, NY 10010 (Manhattan)   |  
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Ranked #333 of 451 hotels in New York City
Washington, DC
Top Contributor
121 reviews 121 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
83 helpful votes 83 helpful votes
“Great value and location”
4 of 5 stars Reviewed December 30, 2012

A block from beautiful Madison Square, Broadway and the N Line train means Chinatown, Times Square and Central Park are all within 15 minutes without changing trains... N Line also goes direct to Coney Island). A much better price than other comparable hotels we stayed at in recent years (e.g., Four Points Soho). Our room was small to be sure, but king size bed was very comfortable, lcd tv 42", room and bath were both spotless, we had a view of the Empire State Bldg, and the furniture and wallpaper seemed new. There are more than a few excellent restaurants within short walking distance, and Madison Square Park at night is wonderful. 15 minutes or less walk to Empire State Building or Times Square, straight up Broadway so you can window-shop on your way, passing Manhattan Mall, Macy's and Lord and Taylor, as well as countless discount souvenier shops. One block to Eataly, a great Italian food court for lunch. About ten blocks to Penn Station. Service was friendly and the free breakfast, while nothing special, was bountiful, offering a lot of variety. Concierge is weak, looking for the upsell instead of offering insider tips, but the front desk personnel were all great. Considering the price and location, I want to give this place five stars but our room was too small and concierge not helpful even compared to my own knowledge just from reading TripAdvisor forum and Fodor's ahead of time.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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392 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Philadelphia, Pennsylvania, United States
1 review
3 of 5 stars Reviewed December 27, 2012

suppose to be a christmas vacation for my children and they put us in a room with twin beds one was higher than the other and they heat our room with a window air conditianer,the concier could not give me info on different place i wanted to go but the black guy in the breakfast room help me out alot

Room Tip: check room before checking in calling would not help cause u will get the wronge info
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed December 9, 2012

It always amazes me how different the professional pictures look than my experience in the hotel itself. I did not think it was a good hotel to stay in and I would not stay here again. The room and the bathroom were very small. The staff was not particularly friendly. It was a hotel that young backpackers might stay in. If you are looking for comfort or for an extended stay, I would not stay here. If you have a car, you will have to walk 2 blocks to the garage to park it yourself.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Marlton, NJ
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2012

I had to spend a night in Manhattan for business purposes and was thrilled to find this little gem! Althought it was $299 for the night, I realize that is quite reasonable for Manhattan. While it is an older building, the room was clearly well-cared for ... and absolutely huge for NYC (with a sitting couch, flat screen tv, desk, and adequate bathroom). I was quite impressed and would not hesitate to stay there again should I be in the neighborhood.

Room Tip: Room 906 was clean, well-appointed, spacious, and quiet.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2012 via mobile

I stayed here for 4 nights and it was a really nice stay,the location is excellent and the rooms were tidy and the bathroom was a decent size. The service was good and also the breakfast was nice! Nothing to complain about! Would recommend it to anyone who wants to go to new york for a few days as the price is very resonable!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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england
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2012

I stayed at this hotel last week for 5 nights, the rooms are not great and the bathroom is small, however it is a good hotel to stay at for a couple of nights as it is cheap and is in a good locations, for example, walking distance to many attractions in NYC, if you are looking for a cheap couple of days in NYC this is a good hotel to stay at.

Room Tip: All rooms are the same
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Top Contributor
55 reviews 55 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 11, 2012

The rooms are very basic and very small. To think some of the rooms can hold 4 or 6 people is mad. The bathroom is really, really small as well, plus the toilets have a tendency to clog up very easily. There is also no view from any of the rooms, apart from a few on the top floor.
However, there are a few plus points to this hotel. The rooms have a safe, which is handy. Also, it's situated in a good location- near a subway station and many landmarks.
I stayed here during hurricane Sandy, and all the power and water went. This was ok for someone on the 5th floor, but any more than that, and it was hard work up and down the stairs! The hotel managed the situation very well, but I moved to another hotel due to there being no water for several days.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Chelsea

Address: 18 West 25th Street, at 5th Avenue, New York City, NY 10010
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #333 of 451 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Comfort Inn Chelsea 2.5*
Official Description (provided by the hotel):
Moderately priced, centrally located hotel in the heart of Manhattan, Chelsea district - 10 minute walk to Empire State Building. ... more   less 
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Also Known As:
Comfort Inn Chelsea Hotel New York City
Chelsea Comfort Inn
Comfort Inn Chelsea New York City
Comfort Inn Chelsea Nyc
Comfort Inn New York City
New York City Comfort Inn

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