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“Great Choice” 4 of 5 stars
Review of The Iroquois

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The Iroquois
4.0 of 5 Hotel   |   49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036 (Manhattan)   |  
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Ranked #22 of 458 Hotels in New York City
São Paulo, São Paulo, Brazil
1 review
“Great Choice”
4 of 5 stars Reviewed October 7, 2013

Great Service, Comfortable rooms and its location is almost perfect to visit NY without car. Sub is close and Central Park and area in walking distance... Highly recommend! Good Wi-Fi service, parking services efficient. Breakfast could be a little more "carefull served" but nothing to make you leave the hotel unsatisfied. Indeed a good choice of Hotel.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 16, 2013
Dear Rodrigo S,

Thank you for staying with us on your recent trip to New York City! I’m pleased to hear that you found our location to be of great value for getting around the city. Our complimentary Wi-Fi is a useful tool and parking couldn't be more difficult in the city and I’m glad we were able to accommodate your needs. Your kind words are much appreciated, thank you once again and we look forward to you coming back to us the next time you stay in New York City.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,911 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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English first
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 7, 2013

The best thing about this hotel was the location. great to all the major places to be/see in NYC.
Good access to a variety of places to eat and a Duane Reed convenient store. I was visiting on a warm fall day. rooms were very warm and the air didn't seem to work. I had a hard time opening the window and after calling the front desk they did say they would look into the air temp, but it didn't appear they did. overall, i'd stay here again - friendly staff and very clean and well appointed rooms.

Room Tip: ask for a room that has better air flow.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 16, 2013
Dear Smithxmx,

Thank you for staying with us on your recent trip to New York City! I’m pleased to hear that you took advantage of your great location and you found The Iroquois to be an overall great stay. However, I’m disappointed to hear that you had problems with your room temperature. I apologize for the inconvenience. We do hope you will come back to visit us again and we will be sure to make your stay an enjoyable one.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2013

Great hotel, great location. Good size, clean rooms, helpful staff. The concierge was great. And the hotel bar, while a little small, serves really great cocktails (although it closes surprisingly early). Not cheap, but good value compared to other hotels I thought.

Room Tip: Join Small Luxury Hotels of the World if not already a member and get a free room upgrade, if availa...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 13, 2013
Thank you for staying with us on your recent trip to New York City! I’m glad to hear that you took advantage of your great location, hotel amenities and you found The Iroquois to be an overall great stay. We highly recommend joining Small Luxury Hotels as well and we will always accommodate the complimentary upgrades when available. We look forward to having you back on your next trip to New York City.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed October 1, 2013

Our family of 6 stayed there for 4 nights--two rooms. Location was ideal. Rooms were well-appointed, kept clean, and were quiet. Very reasonably priced (for midtown Manhattan). Outstanding service from the staff. Concierge service was superb, especially important when planning outings for a family new to the city. Would highly recommend to others. I researched and reviewed countless hotels before deciding on the Iroquois and was very pleased with my decision.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 13, 2013
Thank you for staying with us on your recent trip to New York City! I’m very happy to hear our staff made your entire family’s stay comforting, stream lined and overall rewarding. Walking and touring around the city can be taxing on a family and I’m glad our concierge staff were able to give you some well-deserved planning. Your kind words and recommendations are much appreciated. Thank you once more and we look forward to having you stay with us again the next time you stay in New York City.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Northport, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 1, 2013

We stayed at the Iroquois for our daughter’s 4th birthday recently. The hotel is beautiful, well priced and in a great location close to the theatre district. Parking is across the street. The staff is wonderful. A great experience!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 13, 2013
Thank you for staying with us on your recent trip to New York City! That age is an amazing time and we’re happy all of you enjoyed it. Once again, happy birthday to the little one! I’m glad to hear that you took advantage of your great location and you found The Iroquois to be an overall great stay. We look forward to having you back on your next trip to New York City.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marin County
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 30, 2013

Clean and mostly comfortable room but ventilation problems were not addressed. We stayed for 6 nights and really didn't get relief until day 5 when it rained and the weather changed. I called everyday to request that A/C be turned to a more refreshing setting. Nobody ever followed up with me or addressed my concerns. DIdn't seem like they were trying very hard to make us feel comfortable. Friendly enough staff but any real issues were not addressed in any sort of accountable way. Loved the location. Morning coffee was good. Check in was delayed until after 4pm which was not appreciated by our jet lagged bodies I think the service should have been a little better given the status of "luxury" boutique hotel. Requested a fridge but was discouraged by reception staff. ?? not sure why.

Room Tip: My requests for specifics on room were ignored.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisHotel, General Manager at The Iroquois, responded to this review, October 1, 2013
Dulcinea2009,
Thank you for taking a moment to share your experience at the Iroquois. I am glad to hear you found our location convenient but I am very disappointed to hear of your overall feedback regarding comfort in your guestroom. Having a comfortable room is a basic amenity and we seemed to have failed to provide this for you during your stay. Your concerns should have been followed up with immediately and I will certainly investigate as to why a follow up call was not made to ensure you were satisfied.
I sincerely apologize for the lack of follow up and would like the opportunity to speak with you regarding your recent stay.
Please contact me at your earliest convenience so we can discuss this further.
Sincerely,
Robert Holmes
General Manager
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013 via mobile

Very nice boutique hotel in a location convenient to all mid-town locations. Staff was very nice and helpful. Room typical size for the price. The bed was very comfortable. Good value for the price. I would definitely stay there again.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Assistant Front Office Manager at The Iroquois, responded to this review, October 13, 2013
Thank you for your new found pledge to us; it is evidence of our dedication to our guests. Your comments regarding our staff and overall experience are a pleasure to hear. We look forward to having you back on your next trip to New York City.

Warm Regards,

Roger Lindsay
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Iroquois

Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#15 Romantic Hotel in New York City
#16 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Iroquois 4*
Number of rooms: 114
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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