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“Best service in NYC!” 5 of 5 stars
Review of The Iroquois

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The Iroquois
4.0 of 5 Hotel   |   49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036 (Manhattan)   |  
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Ranked #22 of 457 Hotels in New York City
1 review
“Best service in NYC!”
5 of 5 stars Reviewed January 22, 2012 via mobile

We stayed in this adorable Midtown hotel. From the moment we met our doorman we loved it! Vanessa, was an excellent Concierge! She knows all the best places! Our room was adorable and everything worked in the room. At the end of our trip they brought a vaccum cleaner so my room so that I could use my space, at no extra charge. They treated us like we were the only guests there. All the staff were lovely. It was awesome :)

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois, responded to this review, January 24, 2012
I'm so pleased to hear that you enjoyed your stay with us! We strive to make each guest as comfortable as we possibly can and it is very rewarding to hear that you had such a pleasant stay. Thank you for sharing and we hope to see you in the future. Warm Regards, Kelli Phillips Assistant Front Office Manager
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1,906 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Livingston, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 20, 2012

We stayed here August 2010, it was very warm in the city so the cool lobby and rooms were perfect.
There were 4 of us in 2 rooms, we would have liked 4 seperate beds in one big room or even adjoining rooms but this never seems to be an option in new york.
The rooms were comfortable and I got the best sleep I've EVER had, they use simmons mattresses with egyptian cotton sheets and pillow cases, nice and cool when you got into the sheets but kept you warm, an absolute delight!

New York is famed for it's tiny rooms but high prices but these rooms were't too small.
I had also requested a fridge in each room as I knew we'd want to keep stuff cold whilst there.
Both rooms had a mini fridge and they worked fine and not noisy like some can be.

Our rooms were also pretty quiet, no noisy neighbours luckily.
Service was okay, nothing amazing but we never really asked for anything after the fridges.
Our friends had a problem with their bedroom lock on the door but this was rectified within 30 minutes.

The bar in the hotel (like most) was a little over priced but nice for a treat.

Location was perfect, right in the heart of it all, a couple of doors down from an AMAZING Indian restaurant and 5th Avenue.

There's also a handy deli across the street that serves cold beverages and it's open VERY late so very handy for evening snacks, ice-cream, salad, juice (and in our case chocolate and crisps!)

I would stay in the Iroquois again and have told others to stay there too.

A loyalty card would be a good idea!

Room Tip: watch out for awkward closing doors, it's an old hotel and although the hotel isn't "ti...
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  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois, responded to this review, January 21, 2012
Thank you for your review, we value the feedback of our guests and appreciate the time you took to assist us in bettering our property and service. Seeing your mention of a loyalty program I am happy to inform you that we offer our 'Gold Guest' points program, you can sign up on our website as well as learn about the perks of being a 'Gold Guest.' We hope to see you in the future! Warm Regards, Kelli Phillips, Assistant Front Office Manager
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New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2012

My wife and I stayed at the Iroquois when we were running the NYC marathon in early Nov 2011. What wonderful accomodations! The rooms were clean, comfortable and full of character with modern amenities. No cookie cutter rooms here! The comfortable beds enabled us to get a great night's sleep before the marathon. The staff was amazingly helpful with directions, questions and were extremely accomodating in helping us with our luggage and also storing it so we could pick it up after the race. The restaurant had a wonderful romantic and atmosphere and the food was delicious. We will definitely stay here again for a romantic couples getaway into the city.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois, responded to this review, January 21, 2012
Thank you for your kind review, I'm so please to hear that you were able to get a good night's rest before the marathon, I'm sure it made all the difference. And congratulations! We look forward to seeing you in the future! -Kelli Phillips Assistant Front Office Manager
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Durham, North Carolina
Top Contributor
82 reviews 82 reviews
50 hotel reviews
Reviews in 33 cities Reviews in 33 cities
296 helpful votes 296 helpful votes
4 of 5 stars Reviewed January 18, 2012

Right on Hotel Row on West 44th between 5th and 6th, The Iroquois allows a very easy walk to most Broadway houses, Rockefeller Center, Grand Central, 5th Avenue shopping, Times Square, the New York Public Library, and a host of other touristy things. It's a hotel bar-hopper's dream as well, since the Mansfield, Sofitel, Royalton, and Algonquin are on the same block. (The Algonquin is closed for renovation until at least May 2012.) The Bryant Park/42nd street subway station is a two-minute walk away, which allows access to several lines. Grand Central is slightly farther, but also has several other subway lines, so it's very easy to use public transportation from this starting point. I went all over the City and only used a cab once, and that was because it was late at night.

This is a small boutique hotel, so everything is compact and cozy, but they have done a remarkable job of keeping the character of this 1930's-era building while updating it for modern needs and expectations. The lobby is charming with marble floors, a chandelier, and dark walls. There's a small library facing the street with complimentary computer/printer access and a selection of newspapers. The lobby offers complimentary cider in the winter as well. Off to the right of the lobby is the restaurant Triomphe (which also provides the room service). It has a small bar area in the front, then a cozy, small dining room. I only had breakfast here so I can't comment on any other menus, but it was fast, done precisely to order, and very efficiently served. To the back of the lobby is the cocktail salon, Lantern's Keep. It is, as they say, a "jewel box" of a room done in a Paris salon style. The juices are all fresh-squeezed and there is a terrific selection of house-created cocktails on the menu served by fantastic bartenders who will chat while they work even though they're busy without missing a beat. A stop here is a must if you stay at the Iroquois, though they aren't kidding when they suggest reservations. With only a couple of dozen seats, it can fill up very quickly and once here, you won't be inclined to leave for a while.

The rooms are quite small, but space has been used efficiently. Tall leather headboards affixed to the wall give them a smart look and there is plenty of closet and drawer space. The beds are very comfortable. The mini-bar is a little pedestrian and it's one of those sensor-driven things, but at least the rooms are equipped with them. My bathroom seemed larger than those pictured on the website. The room was at the end of a hallway, so I thought perhaps the floor plan was a little different. Water temperature and pressure were great, which is a relief in an older building. Higher floors facing 44th St. have decent views of the block and some of the skyscrapers beyond--I requested one when I made my reservation and they took pains to ensure that at check-in. The rooms are equipped with DVD players and you will be provided with a password to the complimentary wi-fi when you check in. These extras are much-appreciated.

For me, the true 5-star hotels in New York are high-luxury places like the St. Regis, the Mandarin Oriental, and the Four Seasons. As a boutique property, the Iroquois is not equipped to provide the same range of options and level of room size/quality. But they also don't have the pricetags of those hotels, and it's not their aim to be one of those guys. If you can score one of their frequent package or multiple-night discount deals online, then the combination of value, comfort, and location provided here make it one of the very top boutiques in the city.

Side note: Also on the same block is the Greek restaurant Kellari, which has a sensational grilled octopus dish.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois, responded to this review, January 21, 2012
Thank you for your review on Trip Advisor, it sounds as if you got to know our property very well! I'm happy hear you enjoyed your time with us and we look forward to hosting you on a future stay. Warm Regards, Kelli Phillips Assistant Manager Front Office
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Moscow, Russia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2012

The hotel is a member of the Small Leading Hotels of the World chain...all my previous experiences with this club were great...but NY has been a disappointment. We booked the hotel for a 1week stay at NY for New Years, coming all the way from Moscow. Were disappointed when arrived, because neither the pictures nor its status qualify for LSHW club. The hotel needs some renovations, espcially the lobby, lifts and the windows. Delux rooms are tiny...second smallest after usual Paris hotels. This is a good place for business trips, but i would not go there for a personal trip. Moved to the mandarin oriental after 3 days there.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois, responded to this review, January 23, 2012
We appreciate you sharing your experience with us on Trip Advisor, though I am sorry to know you felt your experience was disappointing. We take great pride in being part of the Small Luxury Hotels of the World (SLH), and I hope you can see from our other Trip Advisor reviews your experience was not the norm. It is unfortunate you were unsatisfied with the size of your deluxe room, but we do offer other room types including our Executive King guestroom and our One bedroom Suites which are estimated around 650 square feet. The next time you visit New York, I would like to invite you back to the Iroquois NY. Please contact me directly, and it will be my pleasure to personally tailor your reservation to ensure your every need. Again, thank you for sharing your experience. -Caroline Lakin, Front Office Manager
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1 review
4 of 5 stars Reviewed January 16, 2012 via mobile

This is a smaller, older hotel in midtown Manhatten. Our room was very small but the service made up for that. Our room and bathroom were exceptionally clean. We were able to walk to our dinners and Broadway shows without difficulty. There's a diner right next door which serves a great reasonably priced breakfast. I would stay here again.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois, responded to this review, January 17, 2012
Thank you for your kind words! I'm so pleased to know that we were able to make your stay comfortable while visiting our city. We hope to see you again! Kelli Phillips Assistant Front Office Manager
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Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed January 16, 2012

This place is amazing. "A must stay in the city." The service was great and the location is perfect. Cheers!

Room Tip: If you're a film/pop culture buff, James Dean stayed here from 1950-1953. Stay in his room.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Iroquois

Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in New York City
#16 Luxury Hotel in New York City
#16 Romantic Hotel in New York City
#54 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Iroquois 4*
Number of rooms: 114
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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