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“Nice and comfortable” 4 of 5 stars
Review of Econo Lodge Times Square

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Econo Lodge Times Square
2.5 of 5 Hotel   |   302 West 47th Street, New York City, NY 10036 (Hell's Kitchen)   |  
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$179 (USD)
Ranked #234 of 454 Hotels in New York City
Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
“Nice and comfortable”
4 of 5 stars Reviewed April 27, 2014 via mobile

The hotel was nice, a bit out dated. Breakfast was ok but I recommend to switch it up because it's the same breakfast every morning. The rooms are very tiny but comfortable. I will like to thank stephanie (front desk receptionist) for the early check in! She was nice and always willing to help. If I come back to NY I will stay here again

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, May 1, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their every day work and we are glad the location was suitable and convenient for you. I would like to apologize for failing to exceed your expectations with the room’s square footage. As you mentioned the rooms are small but most importantly comfortable. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are sorry to hear that the breakfast menu bar items were the same throughout the duration of your stay. Normally the breakfast items are changed on a monthly basis and we are working to towards a daily change. I also like to apologize for the hotel being a bit outdated for you, we are always looking to improve and renovate so on your future return you will see more changes and upgrades. Stephanie was excited to hear the nice comments you provided to TripAdvisor about her; as to how helpful she was with you and the early check-in that was honored. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“Nice and comfortable”

“I will like to thank stephanie (front desk receptionist) for the early check in! She was nice and always willing to help.”

“If I come back to NY I will stay here again”


Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 26, 2014

My husband and I are home from our 2 day visit to NYC. We were extremely happy with this hotel. It was very reasonably priced. It has small rooms but they are clean and comfortable. The front desk was very attentive and had great advice for things to do, places to see and how to save money on transportation to the airport. We didn't get a chance to take advantage of the breakfast each morning because of our schedule but there was always coffee available. And you couldn't ask for a better location!!!! We will definitely stay again and we have already recommended the hotel to friends thinking of visiting NYC.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 30, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. I would like to apologize for failing to exceed your expectations with the room’s square footage. As you mentioned the rooms are small but most importantly clean and comfortable. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are sorry to hear you were not able to enjoy our delicious breakfast due to your schedule, we hoped that the 24 hour coffee served in the lobby helped you start your daily adventures. The staff was excited to hear you were extremely happy with the hotel and was thankful for the comments said about them being very attentive and also looking to stay again in the near future. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“We were extremely happy with this hotel.”

“The front desk was very attentive and had great advice for things to do, places to see and how to save money on transportation to the airport.”

“And you couldn't ask for a better location!!!! We will definitely stay again and we have already recommended the hotel to friends thinking of visiting NYC.”

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2014 via mobile

Just got back from our 4 night stay. It's in a great location, really close to Times Square. The room was a bit small, but we were out for most of the day anyway, so just needed somewhere to sleep really. The staff were all incredibly helpful and friendly. Would stay again!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 30, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room’s square footage. Please be advised that we can also store your luggage for you at no additional charge if further space is needed in the guestroom. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“Great location, great staff!”

“The staff were all incredibly helpful and friendly. Would stay again!”

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

(Positive point) ロケーション良し、スタッフ良し、お値段も良し、朝食も良し! チェックイン当日、冷蔵庫のリクエストをしたところ、部屋に小さな冷蔵庫を持ってきてくれました。 特にジェシカというレセプションの女の子はいつも気遣ってくれ、とっても気持ちの良い声掛けをしてくれ、また泊まりたい気持ちでいっぱいになりました。 ブロードウェイのチケットが安く買えるTKTSまで徒歩3分ほど。 スーパーも近くにあり。 Location is very good. I would like to say thank you especially to Jessica. She is one of reception lady who takes care of customers very nice and friendly. And also supporting staff are very nice too.

(Negative point) タオルに汚れがあることもありましたが、たぶん言えばすぐに変えてもらえると思います。 他の書き込み通り、部屋は狭いです。 初日、私の部屋だけ暖房がきいていなかったようで、とっても寒い思いをしました。が、その件でもすぐに対応- してくれ、最終的にはオイルヒーターを持ってきてくれました。 大通りに近いので、夜はクラクションの音や消防車・警察車両の音でうるさいですが、部屋に耳栓もあり、欠点- は補おうとしている姿勢がとても好印象です。 I saw some towels were bit dirty. But I think if you tell them, then they will change. The room was very small. If you open your suit case half, then it works. The first day, my room was very cold, but they bring me a oil heating, so there was no problem. The night was noisy with the firefighter's car and police's car, but there are earplugs in the room. So, this is also no problem.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 30, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room’s square footage. Please be advised that we can also store your luggage for you at no additional charge if further space is needed in the guestroom. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. Thank you for feedback regarding the murky towels, we take cleanliness matters very serious and have followed up with the designated department and associate whom serviced the room. Also we like to apologize for the room being cold on the first day; because is Spring and the temperature is above 55* degrees by law NYC hotels and buildings do not turn on boilers but provide individual room heaters to assure their guests are satisfied and most importantly warm. I also like to apologize for the noise you experienced throughout the night with the fire fighter trucks and police cars. Please note that due the location we are located in at times cannot control the noise but provide ear plugs for light sleepers; again our apologies regarding this matter. We will be sure to place you and yours in a higher floor on a future return for comfort and a good night sleep. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“Location is very good. I would like to say thank you especially to Jessica. She is one of reception lady who takes care of customers very nice and friendly. And also supporting staff are very nice too.

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

Location = out of this world!
Staff = all were attentive, friendly and accomodating (esp when there was no hot water when we arrived and they paid for us to take a cab to their sister hotel a few blocks away)
Breakfast = well stocked right up until the last minute along with tea and coffee available whenever you wanted!
Hotel room = a squeeze but fresh and clean. Bed and pillows were comfortable. However, manager really needs to look into new shower heads! There must have been a water tank problem at the time as there were a few problems related to hot water and the toilet not flushing!!!!!!
Other = the free WiFi code changed day to day so you have to keep on top of this if you want to make use of it. I feel a better selection of fruit should have been on offer for breakfast but the rest the food provided was great.
My first visit to the USA and the location along with friendly staff has resulted in me considering this hotel again if I go back to NYC.

Room Tip: The higher the better, although cross your fingers that the elevator works!
See more room tips
  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 21, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room’s square footage. Please be advised that we can also store your luggage for you at no additional charge if further space is needed in the guestroom. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. Thank you for feedback regarding the shower heads; we have looked into this issue and have replaced accordingly. Also regarding breakfast we apologize fruit was not available for you at the time you arrived for breakfast and/or during the day; we normally have fresh fruit out and will assure that on a future return there is some sitting out for you. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“Location = out of this world!
Staff = all were attentive, friendly and accomodating (esp when there was no hot water when we arrived and they paid for us to take a cab to their sister hotel a few blocks away)
Breakfast = well stocked right up until the last minute along with tea and coffee available whenever you wanted!
Hotel room = a squeeze but fresh and clean. Bed and pillows were comfortable.”
“My first visit to the USA and the location along with friendly staff has resulted in me considering this hotel again if I go back to NYC.”

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014

The service desk is simply amazing making every effort to satisfy your needs. It was my first trip to NY and my plans where not totally set. They made everything possible to help to define the best places and even helped on booking some places.
The rooms are really small, so don't think you will be able to have many bags open (I had 4 and it was a HUGE job on keeping them out of the way).
Location could not be better and havina a bathtube is really cool.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 21, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room’s square footage. Please be advised that we can also store your luggage for you at no additional charge if further space is needed in the guestroom. Please note that we also offer our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“simply amazing”
“The service desk is simply amazing making every effort to satisfy your needs. It was my first trip to NY and my plans where not totally set. They made everything possible to help to define the best places and even helped on booking some places.”


Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parma, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2014

Working through a couple logistical difficulties, the staff remained attentive to the needs of the guests. The front desk personnel were always ready to assist the guest along with apologies for any inconveniences experienced. Great location for all things Broadway.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, April 21, 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the maintenance issues which transpired during your stay. Please note that the matters were suddenly unexpected and we were working around the clock to fix as quickly as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“compassion in the face of adversity”
“Working through a couple logistical difficulties, the staff remained attentive to the needs of the guests. The front desk personnel were always ready to assist the guest along with apologies for any inconveniences experienced. Great location for all things Broadway.”

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Times Square

Address: 302 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan , Theater District - Times Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#198 Business Hotel in New York City
#218 Family Hotel in New York City
#224 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Econo Lodge Times Square 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Econo Lodge Times Square Hotel in New York CityThe Econo Lodge® Times Square hotel is ideally located at 47th Street and 8th Avenue in the heart of New York City's Times Square. Imagine staying close to everything you want to do and see when visiting NYC! As our guest, you will have easy access to the city's most famous attractions, including the Broadway Theater District, Radio City Music Hall, Empire State Building, Central Park and esteemed Restaurant Row. You will be within walking distance of Rockefeller Center, Madison Square Garden, Jacob K. Javits Convention Center (Javits Center), Fifth Avenue shopping and more. Our location is unbeatable! Hotel features include free wireless high-speed Internet access and free continental breakfast. All of our guest rooms include flat-screen televisions with satellite programming including premium channels, safes, hair dryers and iPod docks. Take a look at our room types and choose the one that best suits your needs. Whether traveling for business or pleasure, the Econo Lodge Times Square hotel in New York City provides superior accommodations and affordable rates to everyone visiting the area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Econo Lodge Times Square Hotel New York City
Econo Lodge New York City
Econolodge Times Square
New York City Econo Lodge
Econolodge New York City
Econo Lodge Time Square

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