Well, I have just checked out of here today. Can't fault the location, rooms or cleanliness even though i wasn't a fan of shared bathrooms but what I can't understand is incompetence and plain out robbery.
We were a group of 4 lads with 2 bunk rooms. On arrival we were told we had to all pay an extra $20 each for deposits on the rooms. (Fair enough) we were told we would get this back.
When check out came 2 weeks later we got $7 back off one room, $16 off the other bearing in mind 4 of us paid $20 extra on arrival.
My friend showed them the conformation email on his phone which showed total cost including tax which showed a different amount to what we were confirmed. The guy behind the desk then started to try get annoyed about it as if we were in the wrong.
Want my advice, go and stay in a couple hundred $ more hotel in a more recognised chain.
You'll feel much more welcome and looked after in the Big Apple.
I wouldn't stay here again just for the audacity of the $ they swindled. I'm almost certain we won't be the only ones they've done it to either. I actually read a review saying something similar about the place after we had booked.
- Official Description (provided by the hotel):
- The hippest affordable hotel in New York City, where new friends are made every day. Room types for every budget and preference. All mod connections in every WiFi-free accom-odation. Kick back and relax in our hip, modish lobby, grab a bite to eat at our restaurants, or soak up the city from above on our beautiful rooftop garden. ... more less
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- Also Known As:
- Pod Hotel New York City
- The Pod Hotel
- Pod Hotel Nyc
- Pod New York City