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DoubleTree Suites by Hilton Hotel New York City - Times Square
4.0 of 5 Hotel   |   1568 Broadway, 47th Street, New York City, NY 10036-8201 (Manhattan)   |  
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Ranked #107 of 459 Hotels in New York City
Delran, New Jersey
Top Contributor
95 reviews 95 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
“Drivers, Beware!”
4 of 5 stars Reviewed July 17, 2009

The hotel was roomy enough for us and quite comfortable. We never waited for an elevator and any staff member that we encountered was helpful and friendly. It was convenient to the subway and there are tons of places to eat. I personally wouldn't stay in the location again I don't think, just because I couldn't stand the crowds around Times Square. But that has nothing to do with the hotel. We ate at the restaurant once which was really good but expensive. My biggest complaint was in trying to find either the self parking (no mention of location on the site) or valet (the site tells you to pull up to the loading dock on 47th St which doesn't appear to exist. It also says don't pull up in front of the hotel). After a trying time in driving around the city twice, I called the hotel and found out that the self parking was a non-descript garage down the street that said 24 hour parking. Okay, how was I to know that? The valet parking was available in front of the hotel, where the site tells you not to stop. Well, between the taxicabs loitering in front of the hotel and the few cars waiting there to load/unload there was no place for us to stop anyway. We traveled the streets again and ended up at the self parking garage, which was fine. Perhaps if staying there and driving, you might want to call the hotel first to find out what the latest parking instructions are.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,893 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock, TX
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 16, 2009

My wife and I and our ten-year old daughter stayed here on May 29-June 2, 2009. My 70+ yr old parents stayed next door. The rooms are large and comfortable and with the adjoining suites our daughter could roam through 4 rooms. It was quiet despite the Times Square location (we were on the 24th floor). We visited the restaurant for the breakfast buffet each morning. It would have been rather pricey but Hilton Honors provided it for free. The staff there was extremely friendly and our daughter looked forward to her freshly made pancakes each morning. The hotel is adjacent to one subway stop and several more are within a block. The staff was able to provide directions and suggestions on several occassions. We had an excellent visit made more enjoyable by the quality of this Doubletree.

Stayed May 2009, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, England
Top Contributor
273 reviews 273 reviews
88 hotel reviews
Reviews in 118 cities Reviews in 118 cities
260 helpful votes 260 helpful votes
4 of 5 stars Reviewed July 15, 2009

We are 2 English couples and we stayed here for 3 nights at the end of June at the start of our American holiday.

Very central location with good security in the ground floor street level entrance lobby.

The suite comprising bedroom and separate living room was clean and spacious with a nice sized bathroom and the maid service did a good cleaning job each day.

We didn't eat in the hotel as there are far too many good and cheaper restaurants/diners within easy walking distance. The location on Broadway cannot be beat but that also means that the pavements outside the hotel get very busy especially in the evening.

This was our 5th stay in New York and this was our cheapest hotel so far and gave far better value than the previous hotels that we have stayed in.

We would stay here again without question.

Stayed June 2009, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 15, 2009

July 8 – July 13, 2009 we had a wonderful experience at this location. The staff was great! On our first night, there was a problem with the TV. We called maintenance and they came right away and replaced our TV with a new one. When the TV went out it left a smell, dying TV smell. We asked if it was possible to change rooms. They sprayed this room and we could have stayed but they had a bellman there in less than 10 minutes to move us to another room. They were very professional, kind and accommodating - no questions asked. The staff is to be commended. Throughout our stay the restaurant staff beginning with the hostess, waiters and food prep staff went out of their way to make each meal pleasant. We had breakfast there every morning. My son looked forward to going; it was a very warm and inviting atmosphere - that says a lot coming from an eleven year old. The food was great as well. Housekeeping did an outstanding job. Our room was cleaned expertly every day. We requested extra towels and they were left daily without an additional request. The room was spotless upon our return. The bellmen were very helpful and were always asking ways to assist the guest. The concierge ladies did their job. They however did not exhibit the same warmth as the other hotel staff. There was a gentleman there on Saturday who was very helpful and greeted and assisted us with the same kindness as the other staff. The ladies did their job and were efficient, but were not helpful. They answered your questions with yes, no and I don't know responses. They also had nothing available from the hotel highlighting daily events in the city as most hotels offer. I had already mapped out most of our trip so it was not a problem, but I guess I was looking for the inside scoop from someone who lived in the city and who had experience directing guest to less advertised places. Overall we would rate our stay as the best hotel experience to date. We travel frequently and have stayed in many grand and great hotels, but the service and staff at this location are superior. Thanks for making our vacation memorable.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agoura Hills, California
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 10, 2009

As with most TA reviewers concur, the extremely affordable Doubletree Guest Suites in Times Square was a pleasant and welcome stay for part of our honeymoon. WE booked far enough in advance to get below $ 300 and received a room on a high floor that was clean and about average size for a midtown Manhattan hotel. Separate sleeping quarters with a very comfortable bed (that was welcome from all the walking) makes the Doubletree a BEST DEAL considering more upscale hotels in the area charging twice our rate.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arkansas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 7, 2009

Located in the middle of Times Square, across from the TKTS bleachers. Ground floor features a very nice-sized welcome area with a guard who checks room keys before you proceed to 3rd floor. 3rd floor fatures check-in, bar with tvs, etc. We NEVER had to wait for an elevator. Three elevators lead from ground to 3rd floor, then upper floors accessible by at least 5 elevators. We had 28th floor with a nice view of times square. We walked to Emipre State Bldg/Macy's, to Lion King (across the street - HELLO!), subways are VERY convenient (went to WTC and Yankees Stadium), walked to FAO, 5th ave, Rockefeller Center, to Central Park, Radio City Music Hall, Daisy May's BBQ, etc.

The room itself is a bit cramped for 6 people, as the fold-out sofa takes up a large chunk of the living room area when opened up. Service personnel VERY friendly and helpful! Room seemed either too hot or too cold - hard to find the balance at times. Free wi-fi was adequate.

Very QUIET! Never heard the sounds of the city unless you opened the windows. We would stay here again in a heartbeat! McD's next door and easy access to stores, eateries, you name it.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, CO
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 5, 2009

I took 3 teenageers to the city for an overnight. We booked the Doulbletree on hotwire for 199/night. We were very happy with the large room (1 bedroom suite) which had a queen size bed in the bedroom and a queen size sofabed in the living room. The bathroom was huge. We had a great view of Times Square. All-in-all it was perfect.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#57 Business Hotel in New York City
#71 Romantic Hotel in New York City
#74 Luxury Hotel in New York City
#98 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. Located at 1568 Broadway (47th Street & 7th Avenue), the hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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