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DoubleTree Suites by Hilton Hotel New York City - Times Square
4.0 of 5 Hotel   |   1568 Broadway, 47th Street, New York City, NY 10036-8201 (Manhattan)   |  
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Ranked #112 of 458 Hotels in New York City
Traverse City
Top Contributor
95 reviews 95 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
100 helpful votes 100 helpful votes
“Great choice”
4 of 5 stars Reviewed August 10, 2014

Our family of 5 visited for 3 nights. Great access to the theaters and many excellent restaurants. Just a 5 minute jog to Central Park. We had an interior room with no view, but maybe not so bad because we had no noise or lights.
The sidewalk outside is VERY busy and congested due to crowds and construction. This may be a problem if you are in a wheelchair.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 30, 2014
Dear JohnnyHHHHH,

Thank you so much for staying with us on your last visit to Manhattan! Thank you so much for sharing your experience with us! We are so sorry that a room with a view was not available! Also, thank you so much for your 4 star rating! We do hope that you come back. Maybe you can request a room with a view and share a 5 star rating! Please come back soon! You can reach us at response@dtnyc.com.

Ryan Shafi
Operations Manager
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5,012 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (998)
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English first
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 9, 2014

Very old property, seriously needs an upgrade. Old carpets, narrow passages, old furniture, age is showing everywhere. Times Square your expectation for service is any way very low but even with lower expectations this place makes you feel unwanted. Oh yes, if you are going to park then make sure you are traveling light because their parking is across the block and you may have to drag your bags from the parking garage to hotel lobby on 3 rd floor. Lobby is also very congested and often dirty. All in all not worth the Hilton tag.

Stayed August 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 10, 2014
Dear Globalseasonz,

Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience not being what was expected. We are proud to let you know that we have recently upgraded our lobby in it entirety. Also, we are currently test 5 model rooms and will be upgrading our rooms soon! Also, we are so sorry about your parking in the garage, we do have valet service to ease the hassle. Please note that we do have a manager on duty at all times to make things right. We are here for any questions or concerns and are happy to assist you. We are sorry for not being able to assist. We hope that you may give us another chance and look passed this experience. Please reach out to us at response@dtnyc.com so that we can further assist you! Thank you so much for your review and your feedback.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twinsburg, Ohio
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 8, 2014

PROS: Close to all the action, roomy suites, clean, attentive staff, easy subway access.

CONS: Close to the action.

This would be the perfect place to stay on New Years Eve. You are literally on TOP of the action. This could also be a pain if you don't like all the crowds. I used to love that action but now ummm

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 30, 2014
Dear ED44087,

Thank you so much for staying with us on your last visit to Manhattan! We are the action in the action! And to top it off during New Year's EVE, it is a rocking place to be! Thank you so much for mentioning roomy and clean suites and our attentive staff! Also, thank you so much for your 4 stars! Please come back soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 8, 2014

If you need or desire to stay in Times Square, this is a very good choice for you. I rate it four of five, because compared to other hotels in general, it's very good, but not excellent. Compared to hotels in Times Square, it's an absolute steal. The rooms are large and a family of four can certainly spread out. There's a separate living room and bedroom and you are in the heart of the action (I must come clean and say that I hate Times Square and only stay for business, for pleasure I seek out the Hilton Manhattan East). For Hilton properties in Times Square, this is great for families and business.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 24, 2014
Dear pk_CT,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you have stayed with us during your business trip! We hope that you come back soon! Thank you so much for your review!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

My family of 5 visited in August 2014. This is the perfect location for jumping off to NYC tourist attractions. The room was very clean and very large. Elevators were quick, room temperature control was great, and plenty of water pressure in the shower. The McDonalds next door was very convenient for quick, cheap meals for the kids. This was my 2nd time to stay at this hotel with the family and I would definitely stay there again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 24, 2014
Dear Dawn B,

Thank you so much for staying with us again on your last visit to Manhattan! We your review is totally fabulous! It shows that your experience was a great one! We hope that you come back soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 8, 2014

Mistake to select this hotel with a family.
Nice enough place but the suite was hyper expensive and in poor repair, though the hotel maintenance addressed the door that didn't fit the door frame.
But at night, owing to its location you just can't get much sleep, so if you have light sleeping children avoid it s the lights of Time Square are murder.......
If you are on your own and looking for a central place to state it's a good one though.

Room Tip: Ask for one that doesn't face Times Square
See more room tips
  • Stayed July 2014, traveled with family
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 24, 2014
Dear Smallears44,

Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about your experience! Our rooms feature black out drapery to turn off the lights of Times Square! Also, we will be making upgrades to our rooms very soon!. Thank you so much for sharing your review! We do hope that you try us again!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Jackson, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

Family of four with two children (18 and 20 yr old boys) stayed 3 nights. Room size was adequate and comfortable. Security seemed very good with hotel staff checking room cards upon entry at ground floor. Starbucks coffee served on premises on 3rd floor guest check-in area. Fitness center had modern equipment. Convenient location for subway access.

Stayed August 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, August 24, 2014
Dear Roly_in_Texas,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you and your family had a great stay with us! Thank you so much for mentioning of our security Team keeping all in check! We hope to see you again soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#54 Business Hotel in New York City
#77 Luxury Hotel in New York City
#84 Romantic Hotel in New York City
#100 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. Located at 1568 Broadway (47th Street & 7th Avenue), the hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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