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DoubleTree Suites by Hilton Hotel New York City - Times Square
4.0 of 5 Hotel   |   1568 Broadway, 47th Street, New York City, NY 10036-8201 (Manhattan)   |  
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Ranked #112 of 451 hotels in New York City
Miami, Florida
1 review
“WOW!!!!!!!”
5 of 5 stars Reviewed May 1, 2014

A little late,,,,But as said." Better late than never".I brought my family this passed Thanksgiving to New York for my "bucket list" item,,,,Macy's parade.
I brought 10 people,and we stayed in three separate suites which were excellent. There were 5 adults and 5 children (ages 7-13).We had the best rooms, service, and location, anyone would want when in New York city :))))).
I am now planning on booking a June trip with my grandchildren, as the only thing that slightly hindered our trip last November was the 27 degrees.....Brrrrrrrrr. We are from Miami.. ha ha ha........LOVE DOUBLE TREE SUITES!.....See you in June!<3

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 6, 2014
DearSULLY116,

Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled about your review! It is always better to be late than be never! We are glad that you have taken your time and give us a review! Please bring back your grand kids. E-mail us at rshafi@dtnyc.com please share your confirmation so that we can add special notes to your reservation. Thank you so much for your review!

Ryan Shafi
Operations Manager
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4,435 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (813)
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English first
Pepper Pike, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

We stayed here for four nights with two kids and it was great. Room was spacious and overlooked Times Square. The subway is so close we were in Central Park within 5 minutes. Service was polite and helpful with restaurant suggestions that were family-oriented. Demaris and Jennie accommodated our requests with a smile. Despite renovations that were in progress we had no major issues and would definitely stay here again.

Room Tip: If your room faces the Square, be prepared for 24-hour light entering the room (it is Times Square a...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 6, 2014
Dear Hazen H,

Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you had such great service with us! We are so happy to have Demaris and Jennie on our Front Desk Team. They are stars in our sky! We are so sorry about the upgrades that are going on. Also, we are happy to report that the upgrades will be completed very soon! Please come back! Thank you again so much for your review!

Ryan Shafi
Operations Manager
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Guildford, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

Without a doubt if you want a first class hotel in the heart of the theater district, this is the hotel to choose. Andrew L. (Director of Front Office) did an exceptional job providing us with excellent service. Kind, prompt and very customer oriented. Have stayed at this hotel with my wife and (8) year old for years and we plan on keeping this winning formula.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 6, 2014
Dear Donald J B,

Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled that you had a great experience! We are so proud! Thank you so much for mentioning our Director of Front Office Andrew for providing great service. We will share this with Andrew and his Team. We hope to see you again soon! Thank you so much for sharing your great experience!

Ryan Shafi
Operations Manager
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Cincinnati, OH
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2014

You wouldn't expect a large room in NYC, especially not in the middle of Times Square. This hotel looks over the TKTS booth, and at the ball drop area. Subway is literally next door. Most attractions within walking distance. Lobby area going through a renovation right now, but doesn't detract from the stay. The room has a huge bathroom as well. Clean, comfortable and a large size living room area.

Room Tip: Walk to Virgil's BBQ for dinner. One of the best meals I've had.
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 1, 2014
Dear 513amyg,

Thank you so much for staying with us on your last stay in Manhattan! We are happy about your 4 star rating! Also, we are happy to let you know that all upgrades will be completed in a just a few days. Thank you so much for your review and we do hope to see you soon!

Ryan Shafi
Operations Manager
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Greenville, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

Even though the hotel was undergoing renovations, the service was excellent and the room was great. This hotel is in the center of the theater district and easy walking distance to so much. Would definitely stay there again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 1, 2014
Dear georgemaynard3,

Thank you so much for staying with us on your last stay in Manhattan! We so happy that you have experienced excellent service from us! We are proud to let you know that our new lobby will be unveiled in just a few days. We await your return.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granbury, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

When we first got to the front desk we were met by Michael.........what a delight he was and so helpful........ Everyone made our trip delightful. Was there April 18-23 for my granddaughters 16 B-day........This will now be my hotel of choice in New York City........I have stayed in many hotels and this one is the best.........Thanks to the staff and great rooms........Judy Patterson

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, April 30, 2014
Dear mother12014,

Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you met one of our stars at the front deck Michael! Thank you so much for sharing your experience! Happy Bday to your granddaughter! We are so happy that you have put your mark on our hotel. We hope to see you soon! Thank you so much for mentioning our great staff! Thank you so much Judy Patterson!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windham, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

For our first family trip to NYC I looked into a hotel that was within our budget. I came across the Double Tree Suites by Hilton in Times Square. The pictures online did not reflect how beautiful it looks with it's new renovation (it is within days of completion!) The only thing better than the new look was it's exceptional staff! I have traveled lots and have never felt more taken care of than I did here. I plan on returning to NYC for business and will not waste my time looking into another hotel. Thank you Double Tree Suites by Hilton for making such a great first impression!!

Room Tip: We booked a corner room with a fantastic view of Times Square...you can't beat it! It is locate...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, April 30, 2014
Dear gOnuts-DrDana,

Thank you so much for staying with us on your last stay in Manhattan! We are super excited about your FAB review! Thank you so much for pointing out the exceptional attitude of our staff! The upgrades are taking its effect! We are so happy that you like what you see so far! Please come back soon to experience the rest! Thank you so much. We hope to see you again soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#61 Business Hotel in New York City
#76 Luxury Hotel in New York City
#78 Romantic Hotel in New York City
#88 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. Located at 1568 Broadway (47th Street & 7th Avenue), the hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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