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DoubleTree Suites by Hilton Hotel New York City - Times Square
4.0 of 5 Hotel   |   1568 Broadway, 47th Street, New York City, NY 10036-8201 (Midtown)   |  
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Special Offer
Times Square Spring Sale!
Ranked #117 of 464 Hotels in New York City
Certificate of Excellence 2014
Auckland
Top Contributor
282 reviews 282 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
106 helpful votes 106 helpful votes
“Nothing not to like”
5 of 5 stars Reviewed October 15, 2013

I had a great experience at this hotel last week. The location was excellent, close to public transport, bars and restaurants, Broadway, and Central Park was an easy walk. The room was large, with a separate lounge and bedroom. Things I liked: coffee maker in room, café in lobby for quick breakfast stuff, ice machines, excellent bar. Things I didn't like: nothing

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 16, 2013
Dear KiwiTraveller43,

We are excited that you found all likes at our hotel on your last visit. Thank you for your wonderful 5 Star review.

Ryan Shafi
Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,276 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,062)
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Chesterfield, Virginia
Top Contributor
102 reviews 102 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 14, 2013

Excellent location right in time square which allows you to walk to most sites. Nice room with a view of the square. Clean room and hotel public areas. A bit pricey, nice to have security in the lobby. Park across the street in the 24 hour lot and pay at the hotel. Convenient and saves money.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 16, 2013
Dear nancydto,

We are so thrilled about your wonderful review. We see that we were able to provide everything that you needed on your last visit. Thank you for your 5 Star review.

Ryan Shafi
Operations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 14, 2013

Although I really don't like staying in Times Square it was very convenient for my granddaughter, her friend and my daughter-in-law. The room was spacious which is hard to find in NYC. The staff was very accommodating and pleasant. I particularly liked the safety of having to come through a downstairs lobby and could not go up the elevators without a room key. We ate at the restaurant and it was very good. Highly recommend this hotel if you want to be close to everything (especially Broadway shows)

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 16, 2013
Dear louisedetorres,

We are so excited about your 5 Star review! Our guest's safety is our no. 1 priority. Thank you for your wonderful feedback.

Ryan Shafi
Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2013

If you are looking to be in the middle of the action then there is no better hotel. Fantastic location for all types of transport. The king sized bed was the most comfortable bed I have ever slept on and the pillows were out of this world. In contrast the sofa bed was an absolute disgrace. We did not fold down the bed and actually slept on the sofa itself as the metal bars running through the double sofa bed were lethal. Rooms are ideal for 2 people but the sofa bed should not be used at any cost. Definitely the case in room 3205! The bar was very poor, we asked for the cocktail list at which the zany, blonde barman stated, " I have hardly any ingredients so I probably can't make what you want". Nice attitude!! Unlike the bellboys and doormen who were fantastic and always welcoming

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 16, 2013
Dear Mrsriddler82,

We are so happy that you have found our location to be amazing. With that said we are truly sorry about your experience with our Bar attendant. We will address your feedback. Also, with regards to the sofa bed we will address with our Engineering and Housekeeping. We are so sorry that we could not have provided to you a 5 Star stay on your last visit. Thank you so much for your feedback and your 4 Star review.

Ryan Shafi
Operations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed October 13, 2013

We stayed at Doubletree Suites Times Square this August for 4 nights and absolutely loved it. So perfectly located we couldn't have asked for more. I have read a few negative reviews regarding the locations stating you would be constantly harassed as soon as you stepped out the hotel, but this never happened to us. Yes, you get offered Bus Tickets etc but definitely not hassled. The Hotel itself was beautifully decorated and clean. We requested a high floor, but as we were staying in a room for 6 none of the same face Times Square itself but the lady at the desk whom checked us in gave us the next best option which was the highest floor with a partial city/times square view. The warm cookies at check in were also to die for !!! Been a Hilton Honours member was immediately recognised and free Wi-Fi was offered to us for our stay which the kids really appreciated. All in all I wouldn't now stay anywhere else when we next visit NYC. How I miss walking across to Starbucks in a morning and sitting on the "red steps" watching the world go by :)

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 14, 2013
Dear Annette 1976,

We are so happy that you had a great experience on your last visit. Thank you for your 5 Star review.

Ryan Shafi
Operations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morecambe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2013

Check in was good, Rhona on reception made us feel welcome and found us connecting rooms with a Times Square view on the 12th floor. The free cookies are to die for and we went back several times for more. There are roadworks going on during the night in Times Square which could be heard slightly from our rooms. Still managed to sleep pretty well though as sofa beds/beds are really comfy and the black out curtains block out Times Square's bright lights. The rooms were a little smaller and not as plush as I expected but they soon felt like home.We didn't use the microwave or coffee machine as we took our own kettle but having a free in room safe is useful. Bathrooms were large and clean with toiletries left each day. No problems getting a lift- previous comments have mentioned long waits!
Location is great IF you want to be central. Easily walk to Central Park, all Broadway shows, Empire States Building, Grand Central, Pier for Circle Line Cruise, 5th Avenue shopping and Top of the Rock. But it is exceptionally busy right outside the hotel, apart from early morning. Loads of shops, bars and restaurants close by so nightlife is great with only a little walking needed.
I like being in the thick of it with lots going on nearby but it could get a bit much if you were staying there longer than a few days. Was a refreshing change to be in spacious Central Park or Greenwich Village.
All the staff in the hotel- reception, concierge and bar staff I found very friendly and helpful and I would definitely book to stay there again when I return to New York.

Room Tip: Ask for a corner room with a Times Square view!
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 14, 2013
Dear Pam091166,

We are so thrilled about your detailed posting. Also, we are happy that you have found our location and our Team Members to be of great service to you. We will share with Rhonda and the rest of the Team. Thank you for your 4 Star review.

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 11, 2013

If you are looking for a hotel right in the middle of the universe this is the place for you. You walk out the door righ into the middle of times square. The rooms were clean, the service was good. The restaurant on the 5th floor, Gingers was a nice quite respite from the bustle of the city, great for a quiet mid-afternoon sandwich.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 14, 2013
Dear Fred B,

We are so excited about your experience on your last visit. Thank you for your 4 Star review.

Ryan Shafi
Operations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Business Hotel in New York City
#85 Luxury Hotel in New York City
#91 Romantic Hotel in New York City
#93 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. Located at 1568 Broadway (47th Street & 7th Avenue), the hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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