Prior to arriving, I was a little apprehensive having read a number of poor reviews as our stay in NYC was the longest leg of our US tourer on Australia. We are a family of 5 (10 nights stay in total x 2 rooms), hence we had a sizeable investment, particularly as our prior 5 star accommodation in LA, Florida, and Washington leading up to NYC was first class at a fraction of the cost. I forewarned the family not to expect what we had been accustomed elsewhere in the US on this holiday/vacation.
Upon checking in, there was no shortage of staff dealing with complaints which didn't auger well, and I'm sad to say I saw the worst of one of my fellow countryman lose her cool.
The checking staff were extremely helpful in accommodating us with two adjoining rooms and a rollaway in one room. I really felt the lady went to some trouble to arrange the best configuration for us and phase us several options. We opted for a king bed in the parents room, and two doubles and the rollaway in the other. They weren't interconnected, but this was fine as our children are teenagers and it was no problem to organise as many cards (keys) as we wanted for each of the rooms -in fact we enjoyed the separation!
The location is good and the free wifi is sensational given the 3 teenagers with us, but thankfully we were located away from the lift bank (and ice machine) which was the cause of many noise complaints. It is a noisy hotel, but In part, that is New York, but also, some of the guests should learn some manners and not yell down the hallways. We have a renovated room with room safe which is always handy. The decor ain't my style, but I'm only sleeping here, not moving in permanently.
We will be here until after New Year, but the simple facts are that NYC is a very, very expensive city at this time of the year and it is a little "rough around the edges" - if you want genuine 4 or 5 star hotel, you will have to go elsewhere, but you really will have to pay for it in this town!
We haven't left the hotel as yet, but "touch wood", the remaining 7 days will be as good as the first 3 days.
I understand for many international travellers they have high expectations on an expensive holiday, but I would also suggest they do their research on what a genuine 4/5 star hotel would cost - initial quotes from my travel agent were up to US$10,000 more for the two rooms over 10 nights at a only a slightly better standard of accommodation, and $10,000 in your pocket can buy a lot of special Xmas gifts which we opened and enjoyed today. I guess Mr Tiffany & Mt Gucci got more of my money than Mr Marriott or Mr Hilton, and that was a far better way to have spent our hard earned money than where to put your head at night. We had pre-booked a special Christmas lunch at the The Palace Hotel, so we got to experience the high life, albeit without sleeping there!
- Official Description (provided by the hotel):
- Nestled in a quiet residential neighborhood, The Holiday Inn Midtown 57th Street is conveniently located to famous New York attractions. Just three blocks from Central Park and Carnegie Hall with Lincoln Center nearby. Situated within the Theater District, a Broadway show is a moment away. Fabulous shopping at Tiffany's, Niketown, Fifth Avenue, and 57th Street boutiques. JFK Airport and LaGuardia Airport are only 45 minutes away from this Manhattan hotel location. ... more less
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- Also Known As:
- Holiday Inn Midtown New York
- Holiday Inn New York City
- Holiday Inn Nyc
- Holiday Inn Times Square
- Holiday Inn Midtown 57th Street
- Holiday Inn Midtown Manhattan
- New York City Holiday Inn
- Holiday Inn Manhattan Midtown