We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful!!” 4 of 5 stars
Review of Holiday Inn Midtown / 57th St

Save Saved
You added Holiday Inn Midtown / 57th St to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Midtown / 57th St
3.0 of 5 Hotel   |   440 West 57th Street, New York City, NY 10019 (Hell's Kitchen)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Special New York Savings!
Ranked #327 of 453 Hotels in New York City
Brick, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful!!”
4 of 5 stars Reviewed April 29, 2013

My daughter and I only spent one night ....and it was wonderful! Aldi, who took care of us at the Front Desk, was fantastic! He was knowledgeable, polite and so very nice! The room was very large for NYC standards and very clean. Be sure to ask for a room facing 56th St....very quiet! Only criticism was the bar. The Cosmo I ordered was probably one of the worst I've ever had. I should have brought to their attention instead of just leaving it. Overall...great visit!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,407 reviews from our community

Traveler rating
    316
    1,069
    651
    232
    139
See reviews for
776
531
136
249
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
1 review
4 of 5 stars Reviewed April 28, 2013

I stayed in the Hotel with my mum and my best friend. It was really nice and clean but the doubel bed for 2 was to small. A littel to noisy on the floor, but the rest of the stay was good. The service at the Bar was very good, thanks to Ben for the good drinks.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 21, 2013

Stayed 4 nights - 2 nights for business, extended by 2 nights for pleasure.
My stay was satisfactory for both purposes - got a good night's sleep every night - despite being on a low floor overlooking 57th, outside noise was not a problem.
Location was convenient for my meetings in Midtown and my tourist jaunts all over Manhattan.
Lobby looks dated but I think they've done the best they can with it. Lobby bar was decent, and the little shop was convenient.
The rooftop pool is a great amenity. I hadn't brought my trunks so I didn't swim, but I enjoyed sitting up there for a while with a book. This would be a great place to cool off on a hot summer day.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Midtown / 57th St, responded to this review, May 15, 2013
Dear GJM3,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst we are pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2013

The hotel is spacious and comfortable and offers good value for the money.

We landed in New York early in the morning and asked if it would be possible to get into our room earlier than the usual 2:00 pm check-in hour. Even though the hotel was full, the people at the front desk made an effort to find us a room, and we were able to check in at 11:00 am, which was truly amazing. Throughout, the staff was extremely helpful and friendly.

The hotel's location is excellent - a stone's throw from Central Park, a few minutes' walk from Times Square, and yet tucked away in a relatively quiet and less-frequented pocket of midtown.

The proximity to the West Side Highway is a major advantage if your schedule includes meetings in the other NY boroughs.

The gym is quite good, and is available to guests at no extra charge. However, there is a shortage of aerobics equipment, and it might be a good idea for the hotel to invest in a couple of more treadmills.

This was the second time I stayed at this hotel, and I will probably use it again next time I am in NYC. I'd recommend it to anyone seeking comfort and good value.

Room Tip: Ask for a corner room (away from the elevators).
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 20, 2013

This was our second trip back to NY in December, and our first stay here. We arrived on Friday afternoon to find that lobby was damage from the flood water due to the storm sandy. So the coffee shop and restaurant were close. They provided a simple breakfast(coffee,juice,bagels ect). We were steps from ground zero and the waterfront.Other than the damage from the storm this hotel was great and will be back next year.

Stayed December 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull, England, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

On arrival easy and swift check inn, staff very courteous and helpful.
Room was wonderful, clean and tidy definitely well looked after. Lobby was lovely with free access to computers to print off boarding passes (which can be a blessing). It was so near most of the attractions you go to NYC for, mostly Central Park. We did not eat here as we prefer the American deli's, but what food we did see looked amazing.
Concierge was brilliant, as was the bell boys. Nothing was too much trouble for any of the staff.
Positive free safes, downside no tea/milk in the room. We asked at reception and they were glad to provide this at no extra cost. However, coffee and creme was in the room.
Booking out was easy and a taxi was arranged.
I would definitely go back to this hotel, it was excellent.

Stayed April 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
1 review
2 of 5 stars Reviewed April 19, 2013

I paid for 2 rooms several days in advance, only to be told when we arrived that they "unfortunately" did not have the rooms available. We needed 2 rooms with 2 double beds, since we were 4 unrelated people who did not want to share beds. The manager was unfriendly and unsympathetic. We did not get our money back, but we were eventually put in a suite, where one of us slept on the sofa, two of us had cots, and one of us had a bed. The online ad had said we would get free parking and free breakfast--parking cost $27 and we had a $5 coupon for breakfast the next morning. So we spent nearly $700 for the pleasure of sleeping crowded together without privacy. I should have stayed at my in-laws!

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Midtown / 57th St, responded to this review, July 2, 2013
Dear Eva S,

Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience you had with your room accommodations and the service you received fell below your expectations. We appreciate your feedback as this is our best resource for improving guest services. We also have sent you a private message to obtain some additional details regarding your stay. Thank you for staying and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Midtown / 57th St? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #327 of 453 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
Official Description (provided by the hotel):
Nestled in a quiet residential neighborhood, The Holiday Inn Midtown 57th Street is conveniently located to famous New York attractions. Just three blocks from Central Park and Carnegie Hall with Lincoln Center nearby. Situated within the Theater District, a Broadway show is a moment away. Fabulous shopping at Tiffany's, Niketown, Fifth Avenue, and 57th Street boutiques. JFK Airport and LaGuardia Airport are only 45 minutes away from this Manhattan hotel location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Orbitz, Priceline, BookIt.com, Tingo, Otel, TripOnline SA, Travelocity, Odigeo, Agoda and Venere so you can book your Holiday Inn Midtown / 57th St reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

Owners: What's your side of the story?

If you own or manage Holiday Inn Midtown / 57th St, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.