Just stayed two nights at the Holiday Inn Midtown, got a great price via Priceline NYOP. Room was a bit dated, but large by NY standards, and facing the inner courtyard was very quiet at night. I had minimal interaction with staff but everyone I spoke with was courteous and helpful. I ate breakfast one morning at the Gotham Cafe in the lobby, food, service, and price were acceptable but I really hate the practice of including gratuity on the check. I can see it for a large group, but for a solo check, I would have left more than their figure if I'd done it myself.
I have only two complaints, one minor, would a bit more major. The minor one was having to walk through a cloud of smoke almost everytime I left or entered the hotel. The hotel needs to offer a patio or something for smokers, having them all hanging around the front door was disgusting.
The one thing that would probably keep me from staying there again was proximity to the subway. The nearest entrance was at the SW corner of 7th Avenue and 57th Street, two very long blocks away, and once you went underground, you still had to walk a city block to the turnstiles. Perhaps it was because it was very cold during my stay that it annoyed me, but every other place I've stayed in the city was closer than this. I'm very used to and okay with lots of walking while in NY, I just like my hotel being closer to a station.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.