I have to say that I have no negatives to say about this hotel, staff were really helpful and friendly. Rooms were good size and spotless. Location was great,plenty of restaurants roundabout. One of my party left her mobile in a taxi, the taxi driver returned it! I would definitely recommend this hotel.

We stayed here on this, our first visit to NYC. We found the hotel to be in a good position for access to all the city had to offer. The check in was swift and staff seemed nice. Our room was very big and although on the street side, road noise was minimal. Yes ok, rooms and areas could do with updating but on the whole very good. Bar staff especially Ben were good. Lovely night porter called Jimmy very helpful too. Only downside was quality of breakfast. Felt pushed into the buffet which was more than disappointing. We would stay there again though

This place is a very good value for the location. If you want to be close to things, and be safe at night without spending your entire life savings this is a good choice. This place is walking distance to Times Square, Columbus Circle/Time Warner Center, 5th Avenue Shopping, and The Downtown Boathouse on the Hudson where they have free kayaking. The rooms are enormous for the city, but at little run down. However, they are currently renovating. Everyone there was really friendly, and I left my wallet in the room when we checked out, and I called, and the maid had found it and turned it in. I got it back with everything in it, including the cash. Overall I'd say I wouldn't mind staying here again.

Just stayed two nights at the Holiday Inn Midtown, got a great price via Priceline NYOP. Room was a bit dated, but large by NY standards, and facing the inner courtyard was very quiet at night. I had minimal interaction with staff but everyone I spoke with was courteous and helpful. I ate breakfast one morning at the Gotham Cafe in the lobby, food, service, and price were acceptable but I really hate the practice of including gratuity on the check. I can see it for a large group, but for a solo check, I would have left more than their figure if I'd done it myself.
I have only two complaints, one minor, would a bit more major. The minor one was having to walk through a cloud of smoke almost everytime I left or entered the hotel. The hotel needs to offer a patio or something for smokers, having them all hanging around the front door was disgusting.
The one thing that would probably keep me from staying there again was proximity to the subway. The nearest entrance was at the SW corner of 7th Avenue and 57th Street, two very long blocks away, and once you went underground, you still had to walk a city block to the turnstiles. Perhaps it was because it was very cold during my stay that it annoyed me, but every other place I've stayed in the city was closer than this. I'm very used to and okay with lots of walking while in NY, I just like my hotel being closer to a station.