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Holiday Inn Midtown / 57th St: Traveler Reviews

3.0 of 5
440 West 57th Street, New York City, NY 10019 (Manhattan)
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Holiday Inn Midtown / 57th St
Ranked #292 of 435 hotels in New York City
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1,757 reviews from our community

Traveler rating
    217
    770
    478
    182
    109
See reviews for
Families
485
 
Couples
385
 
Solo
109
 
Business
172
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Fraserburgh, United Kingdom
1 review
“Really needs an upgrade!”
3 of 5 stars Reviewed February 11, 2013

The hotel is very central and close to a lot of attractions. Really does need a lick of paint here and there. Staff are very friendly and rooms were always cleaned. Don’t think the air condition was working in our room so always had to crack the window as it did get really warm at times. Overall, it was pretty average.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Will easily return! Great find in NYC!”
5 of 5 stars Reviewed February 5, 2013

Great location 2 blocks from the subway. The stores around are nice too. Wholefoods and a mini-mall at the globe.TJ MAXX, Gap near the subway. I like the neighborhood feel it has too. I would easily stay here again. I read the reviews and asked for the back rooms not facing the street and slept like a baby! Good breakfast options or you can hit Starbucks on the way to the metro. Customer service was great. I love holiday inns w/ a bar, makes life easier after a long day of work. I was only one stop down from broadway so I went down and caught a show every night. I felt safe on the streets and subway as there are just so many people out at night. Great find for under $100. I bet this place is awesome in the summer w/ the pool top deck. Good job holiday inn!

Room Tip: Away from the street!
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manahawkin, New Jersey
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great Stay”
4 of 5 stars Reviewed February 2, 2013

For the price of the room I thought the hotel was very nice. The room was larger and nicer than I expected. Location of the hotel is good - several restaurants near by. The only downside was the noise factor from traffic on the street. We stayed on the third floor and it was basically impossible to sleep past seven am.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Great location!”
4 of 5 stars Reviewed February 2, 2013

This hotel has some miles on it, but it's hard to beat the location and the price. You're close to Columbus Circle, so you can get anywhere in the city pretty quickly via subway. If the weather is nice, its a reasonable walk to midtown, Times Square, Central Park and the Upper West Side.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“My worst stay in NYC”
2 of 5 stars Reviewed January 31, 2013

Having stayed in NYC twice before, this hotel disappointed me. Being ignored at check in (whilst 3 people crowded round a computer at Reception) wasnt a good start. Then eventually someone asking me "what do you want" when they eventually saw me stood there with 2 suitcases at the check in desk....i bit my lip to avoid being sarcastic.

The room itself was spacious, with 2 double beds and it was warm, clean, great TV System. BUT the corridors outside the room had so little carpet or furniture that the noise of anyone walking to and from their room made it sound like they were with you in your room. The family in the room opposite had a screaming child ALL night and the party in the room next door had a wild time.

Lobby staff seem obsessed with arranging taxis for everyone. Might they be on commission????
You cant walk passed reception (even coming INTO the hotel) without being asked 2-3 times if you need a taxi.

Room Tip: Ask for the recently renovated block
See more room tips
  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask dr0pdead_g0rge0us about Holiday Inn Midtown / 57th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Midtown / 57th St, responded to this review
February 13, 2013
Dear dr0pdead_g0rge0us,

Thank you for the review of our hotel that you recently posted on TripAdvisor. We are glad to read that you found the room spacious, warm and clean. I would like to take this opportunity to apologize for your dissatisfaction on some of our staff and services. Let me assure you this is not the norm. Your comments were duly noted and will be passed on to the appropriate departments. We appreciate feedback from our valued guests as this is our best resource for improving our hotel.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Midtown / 57th St

Also Known As:
Holiday Inn Midtown New York
Holiday Inn Midtown
Holiday Inn New York
Holiday Inn New York City
Holiday Inn Manhattan
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#262 Family Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Nestled in a quiet residential neighborhood, The Holiday Inn Midtown 57th Street is conveniently located to famous New York attractions. Just three blocks from Central Park and Carnegie Hall with Lincoln Center nearby. Situated within the Theater District, a Broadway show is a moment away. Fabulous shopping at Tiffany's, Niketown, Fifth Avenue, and 57th Street boutiques. JFK Airport and LaGuardia Airport are only 45 minutes away from this Manhattan hotel location. ... more   less 
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