For the price of the room I thought the hotel was very nice. The room was larger and nicer than I expected. Location of the hotel is good - several restaurants near by. The only downside was the noise factor from traffic on the street. We stayed on the third floor and it was basically impossible to sleep past seven am.

This hotel has some miles on it, but it's hard to beat the location and the price. You're close to Columbus Circle, so you can get anywhere in the city pretty quickly via subway. If the weather is nice, its a reasonable walk to midtown, Times Square, Central Park and the Upper West Side.

Having stayed in NYC twice before, this hotel disappointed me. Being ignored at check in (whilst 3 people crowded round a computer at Reception) wasnt a good start. Then eventually someone asking me "what do you want" when they eventually saw me stood there with 2 suitcases at the check in desk....i bit my lip to avoid being sarcastic.

The room itself was spacious, with 2 double beds and it was warm, clean, great TV System. BUT the corridors outside the room had so little carpet or furniture that the noise of anyone walking to and from their room made it sound like they were with you in your room. The family in the room opposite had a screaming child ALL night and the party in the room next door had a wild time.

Lobby staff seem obsessed with arranging taxis for everyone. Might they be on commission????
You cant walk passed reception (even coming INTO the hotel) without being asked 2-3 times if you need a taxi.

This Holiday Inn is the midst of a complete room remodel. I was in the part that has NOT been remodeled and found it to be very nice. The room was clean the bed is comfy. Nice large screen TV in the room. Plenty of towels and hot water. The carpet appears clean. This hotel is no where near the subway but the bus stop is very close to either go downtown(towards Staten Island ferry) or to the east side.
Some restaurants nearby so you are not stuck eating in the hotel.
The front desk staff is rude and when I had trouble with the internet kiosk while trying to print my tickets it was suggested that I did not know how to print. The internet computers are run by some fly by night outfit with no one from the company near to help you. I suggest you find another way to get boarding passes or tickets rather than use the kiosk. The staff at the front desk were the only people who were not customer oriented