I stayed at this hotel from 11/8-11/11/12. Upon arrival, check-in was handled efficiently and in a friendly, hospitable manner by front desk staff. I was on my way to my room within 10 minutes, which included waiting my turn in line. I do not understand the reviews of those who were disappointed in this hotel. It is nice and well-kept. My room was not only pleasant and clean, but it was decorated nicely and even in a contemporary way, in spite of the hotel's information that rooms would be updated in 2013. No complaints! Housekeeping staff was very attentive and good, and I commend them for their work and friendliness. All staff with whom I interacted were professional and have clearly been through excellent training. I met the owner of the hotel in the elevator one evening and we carried on a short, fun conversation. This hotel is actually in a pretty perfect location just four blocks from Columbus Circle and Central Park, an easy 15-minute walk from Times Square and the theater district and, maybe most satisfyingly, in a bit of a quiet neighborhood just blocks from the Hudson River with plenty of local diners, Starbucks and markets within two blocks.

I would return to this hotel easily and, next time I am in NYC, quite likely will. The rating for this hotel is appropriate. It does not present greatly luxurious amenities, but it is also not a low-end hotel by any means. It is very comfortable and will suit most travelers very nicely. I was in town for a conference.

The ease of check in and the overall room comfort was pleasant and to be expected of a Holiday Inn. A couple of things which are not uncommon in NY hotels. The air conditioning didn't work. When the desk was called they informed that the system had been changed over for the winter and heat was all that was provided. Luckily the windows cracked open and although there was street noise we could be comfortable. Also the shower leaked rather profusely. We reported it twice as there was a good deal of water being wasted which is always troubling. It was not fixed and is probably still leaking.
Good location, near the Park, museums and transportation. We walked almost everywhere as it was easy to do so.

We were victims of 2012 HURRICANE SANDY. And when our niece saved us by allowing us to CRASH a room that Her employer proceed fir her we were forever greatful. She had a room with a king size bed and spacious sitting area. We all crashed in the floor and the kids took the bed. Shower was clean. And i liked that te sinks were outside the room. Very clean. We know from my previous review I'm a freak about cleanliness. We had good room service and meals and slept good. In the second night, her boss hooked us up with a discounted room of 270( not bad for 57th street nyc. At a 199.99 rate. PERFECT. We had another night of safety. The room was clean and warm with 2 immaculately done beds (brand new sheets). The only thing was there was no hot water due to that witch SANDY. NP Couldn't ask for anything more.
I do know however this was not one if the renovated rooms. Those must be spectacular. I am greatful to our niece her boss and the holiday inn!

This conveniently located (near the theater district and not too far from Central Park and the Lincoln Center) and reasonably priced hotel will meet (and prbably not exceed) your expectations. Our room was ready early, of reasonable size, and was quite clean. Based on these factors, including price and location, we would stay here again.