The staff were a credit to the hotel, both the front of house and the team running breakfast. Always helpful and friendly without being over familiar the staff were good. Breakfast was good and there was plenty of choice.
If I'm honest the room was a little tired but I had taken a special offer from tripadvisor that meant it was $200 per night. At that level, the hotel was excellent value in a great location. The gym system works well through vouchers for NY Sports Clubs. A minor grumble was the wifi in room 74 which was intermittent.
Other than that, a great team, great location, good value and good hotel. Certainly better than the Waldorf.