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“Good base for exploring Manhattan” 4 of 5 stars
Review of Hilton Manhattan East

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Hilton Manhattan East
4.0 of 5 Hotel   |   304 E. 42nd Street, New York City, NY 10017 (Midtown)   |  
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Ranked #238 of 468 Hotels in New York City
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good base for exploring Manhattan”
4 of 5 stars Reviewed 2 days ago NEW

A good base for exploring Manhattan. Bedrooms are comfortable and well-equipped. However don't be mis-led by the photo on the website of an open air terrace with views of the city - the hotel doesn't have one! That disappointment aside, we were very happy with our stay.

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, yesterday
Dear Terryniel,

Thank you for the great review of our hotel. We actually just changed all of our beds recently and it has been a huge hit with our guests. As for the open air terrace we of course have those views however they are only with our balcony rooms. Not every room has a balcony but if you do get the chance to book one I highly recommend it as it is rare to get a balcony room in New York City. Hope to see you on your next visit.

Best Wishes,

Paul Schwartz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,627 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Port Macquarie, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location fairly close to Grand Central Station and Times Square. A quiet area and felt safe walking around by myself. Rooms are clean and tidy. Would stay there again. Within walking distance to the empire state building. Nice restaurants close to the hotel.

Stayed September 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, yesterday
Dear leanne776,

We were very happy to have you stay with us and we would love to have you stay again with us in the near future. Our location is excellent and very centrally located to many different parts of New York. Hope to see you soon.

Best Wishes,

Paul Schwartz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Wales
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a very good stay at Hilton Manhattan East hotel, the room was smaller than expected and the decor and bathroom suite could do with updating but the beds were comfortable and the room was very clean, we had a coffee machine and full size tv, hair dryer, iron and ironing board,free wifi and a safe in the room.We decided to try the breakfast in the hotel the first morning we were there, we had to pay for breakfast as we had booked ROOM ONLY but we did not expect to pay about £75 for 4 buffet breakfasts so that was the last time we had breakfast in the hotel.We found the location of the hotel very good , close to Central Station, Crysler building, shops and food outlets. All the doormen were friendly and always said hello. We needed to book transport from the hotel to the airport for 4 in the morning so we asked one of the doormen (Freddie) if he could arrange a suv to pick us up, he got on the phone straight away and booked it there and then no problem.We would definately stay here again and would recommend the hotel to anyone visiting Manhattan.

  • Stayed August 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, 3 days ago
Dear Chippie01,

Thank you for the excellent review of our property. We try to do our best to keep our breakfast prices competitive with other buffets in the area. I would certainly recommend on you next visit to have the breakfast included in your rate as you end up saving a lot of money. Freddie is an excellent addition to our team and I'm happy he was able to take care of you. We look forward to seeing you back with us.

Best Wishes,

Paul Schwartz
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Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the hotel from when we first arrived, room was ready before check-in time. Room was very spacious and clean, which included a jacuzzi bath, bed was huge! We were given complimentary Champagne and chocolate strawberries for my partner's birthday. The hotel is 15 mins walk from Times Square and 5 mins away from Grand Central Station. I would highly recommend this hotel for any trip to New York.

  • Stayed August 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, 3 days ago
Dear dc0h,

We all loved reading about your recent trip to our property. We all go the extra mile into making sure our guests leave here wanting to come back. Helping create a memorable stay is always part of that and I am pleased to see we were able to do that for you. We would love to have you back soon.

Yours in Hospitality,

Paul Schwartz
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Tel Aviv, Israel
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Quaint, rather small rooms, fine for solo traveller, comfortable and quiet. Very good location with easy access to subway and to JFK. Very friendly staff, efficient and helpful. My only real complaint was the wifi was useless, i hardly managed to connect (three devices, none worked consistently) and even after connecting would disconnect again. Gave up in the end and used my phone which was expensive roaming. Worked OK in the lobby area.

Stayed August 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, 3 days ago
Dear johne999a,

Thank you for the amazing review of our property. The location is excellent for any traveler given our centralized placement in Manhattan. As for the wifi that is strange to hear as we actually just upgraded our system completely a few months ago. I'll be sure to check the access points in the room you stayed in.

Best Regards,

Paul Schwartz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
73 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Manhattan for one night and was attributed room 1814, a smallish suite on the 18th floor. My worst nightmare is when I forget to pack travel slippers and there were none in the room ... The bed was as usual very comfortable with a very nice a roomy bathroom. The lounge part of the suite was deceptively bland with old furniture and no color (where are all the fantastic NY interior decorators that we see on TV?). Breakfast was very poor with bland food, over cooked and very dry sausages and bacon. Coffee NY style and muddy. Not what I expected but a relatively pleasant stay overall.

  • Stayed August 2015, traveled on business
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, 3 days ago
Dear Andre S,

I am happy to hear you enjoyed your stay with us and I know that we can certainly do better on your next stay to show you we are worth a 5 star review. We do have slippers on request we just do not place them in every room. We do have a more old fashioned feel to our hotel in terms of in room style given we are an Historic Hotel of America. We hope you would give us another chance in the future.

Best Wishes,

Paul Schwartz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a small historic hotel near 42nd and 2nd Ave. Great location - accessible, but away from hustle bustle. We found the staff to be exceptional and our room to be a little hideaway after busy days or evenings. It's a suite set-up and it was nice to have room that you normally don't get in a NYC hotel. The rooms are a little out-dated, but well-maintained.

We enjoyed the smaller lobby area where you can buy food or drinks. The simplicity of it was less hassle than larger hotel lobbies that you have to navigate to get to elevators, when you just want to get to your room.

We were thrilled with the quiet of the building and I'm happy to say that the biggest compliment I can give was a crease on the side of my face after sleeping so soundly. :) Where else can you have a great time in NYC AND get the sleep you need to do it again? :)

  • Stayed August 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, 3 days ago
Dear Pjhahn,

Thank you for the great feedback of our hotel. Our hotel is a boutique style Hilton and is an Historic Hotel of America. The beds are actually brand new and our guests have been raving about them. We would love to have you stay with us again soon.

Best Regards,

Paul Schwartz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Manhattan East

Address: 304 E. 42nd Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Best Value Hotel in New York City
#143 Business Hotel in New York City
#152 Luxury Hotel in New York City
#183 Romantic Hotel in New York City
#224 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Manhattan East 4*
Number of rooms: 300
Official Description (provided by the hotel):
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more   less 
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Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City

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