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“GREAT LOCATION , COMFORTABLE STAY !!” 4 of 5 stars
Review of Hilton Manhattan East

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Hilton Manhattan East
4.0 of 5 Hotel   |   304 E. 42nd Street, New York City, NY 10017 (Midtown)   |  
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Ranked #236 of 468 Hotels in New York City
South Wales
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“GREAT LOCATION , COMFORTABLE STAY !!”
4 of 5 stars Reviewed 2 days ago NEW

Had a very good stay at Hilton Manhattan East hotel, the room was smaller than expected and the decor and bathroom suite could do with updating but the beds were comfortable and the room was very clean, we had a coffee machine and full size tv, hair dryer, iron and ironing board,free wifi and a safe in the room.We decided to try the breakfast in the hotel the first morning we were there, we had to pay for breakfast as we had booked ROOM ONLY but we did not expect to pay about £75 for 4 buffet breakfasts so that was the last time we had breakfast in the hotel.We found the location of the hotel very good , close to Central Station, Crysler building, shops and food outlets. All the doormen were friendly and always said hello. We needed to book transport from the hotel to the airport for 4 in the morning so we asked one of the doormen (Freddie) if he could arrange a suv to pick us up, he got on the phone straight away and booked it there and then no problem.We would definately stay here again and would recommend the hotel to anyone visiting Manhattan.

  • Stayed August 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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1,623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Loved the hotel from when we first arrived, room was ready before check-in time. Room was very spacious and clean, which included a jacuzzi bath, bed was huge! We were given complimentary Champagne and chocolate strawberries for my partner's birthday. The hotel is 15 mins walk from Times Square and 5 mins away from Grand Central Station. I would highly recommend this hotel for any trip to New York.

  • Stayed August 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Quaint, rather small rooms, fine for solo traveller, comfortable and quiet. Very good location with easy access to subway and to JFK. Very friendly staff, efficient and helpful. My only real complaint was the wifi was useless, i hardly managed to connect (three devices, none worked consistently) and even after connecting would disconnect again. Gave up in the end and used my phone which was expensive roaming. Worked OK in the lobby area.

Stayed August 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
73 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Manhattan for one night and was attributed room 1814, a smallish suite on the 18th floor. My worst nightmare is when I forget to pack travel slippers and there were none in the room ... The bed was as usual very comfortable with a very nice a roomy bathroom. The lounge part of the suite was deceptively bland with old furniture and no color (where are all the fantastic NY interior decorators that we see on TV?). Breakfast was very poor with bland food, over cooked and very dry sausages and bacon. Coffee NY style and muddy. Not what I expected but a relatively pleasant stay overall.

  • Stayed August 2015, traveled on business
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a small historic hotel near 42nd and 2nd Ave. Great location - accessible, but away from hustle bustle. We found the staff to be exceptional and our room to be a little hideaway after busy days or evenings. It's a suite set-up and it was nice to have room that you normally don't get in a NYC hotel. The rooms are a little out-dated, but well-maintained.

We enjoyed the smaller lobby area where you can buy food or drinks. The simplicity of it was less hassle than larger hotel lobbies that you have to navigate to get to elevators, when you just want to get to your room.

We were thrilled with the quiet of the building and I'm happy to say that the biggest compliment I can give was a crease on the side of my face after sleeping so soundly. :) Where else can you have a great time in NYC AND get the sleep you need to do it again? :)

  • Stayed August 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
72 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hilton manhattan hotel is a good experience with the below pros:

-good location, very close to grand central
-cozy
-room is wider than lots of NYC small rooms

The only drawback was that the AC was very loud and making some sudden noises and not operating normally. Other than this it was a great stay.

Stayed August 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, General Manager at Hilton Manhattan East, responded to this review, yesterday
Dear Cyrinaaaaa,

We were all very happy to see you enjoyed your time with us. I am sorry to hear there were issues with your AC and I will certainly be investigating this for our future guests. We would love to have you back again soon.

Best Regards,

Paul Schwartz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a historic hotel in the heart of the city, and although we hit alot of obsticles on the first day the staff went above and beyond with lovely cusotmer service and showed such kindness to our daughter with a beautiful robe and a rose left in our room to help celebrate her 16th birthday. Please note that the reservation center is not the staff at the hotel and will tell you anything to book the room with little knowledge about the hotel itself as they are based in some other state! The entire staff was amazing and would promptly respond to our needs. Will stay here again on our next visit.

Room Tip: If you want a view ask for the balcony room, the Queen Suites are very nice but no view on the 11th...
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  • Stayed August 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Manhattan East

Address: 304 E. 42nd Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Best Value Hotel in New York City
#141 Business Hotel in New York City
#152 Luxury Hotel in New York City
#180 Romantic Hotel in New York City
#225 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Manhattan East 4*
Number of rooms: 300
Official Description (provided by the hotel):
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more   less 
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Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City

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