Not sure how this hotel qualified to be a Hilton. I have stayed at Hiltons hotels all over the world including the Hilton on the Avenue of the Americas a few blocks away from this one. The staff is inexperienced, the hotel tiny, with a tiny lobby, and the Junior suite where we stayed even tinier. At $350 per night I expected a lot more. The view from our suite is of somebody's kitchen in the apartment building behind us. The sofa bed did not have sheets and we had to call to request them. When we checked in they told us they had to inspect the suite before they handed us they key. We arrived at 4:30pm, well after the 3:00pm check-in time, so why wasn't the room ready? We then waited for over half an hour until finally I asked them what it would take for the suite to be inspected. Only then the manager on call offered to go inspect himself. Why didn't he offer to do this in the first place? The check-in agent gave us breakfast coupons but in my opinion she should have offered a free upgrade to a full suite especially given I am a Hilton Honors Gold Member, and we were only staying one night. When we walked into our suite we couldn't believe how small it was. How long does it take to give it an inspection? On the positive side the Bell Staff and the in-room dining server were excellent. But this hotel is not worth the Hilton name....If you expect Hilton quality, and consistency don't stay at this hotel. You will be disappointed. There are much better choices in Manhattan like the Hilton on the Avenue of the Americas.
- Official Description (provided by the hotel):
- Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more less
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- Also Known As:
- Hilton Manhattan East Hotel New York City
- Tudor Hotel United Nations
- Crowne Plaza United Nations
- Tudor Hotel New York City