We stayed here 2 nights. Dec 22nd and 23rd . We had 2 rooms ,This was one of the few hotels that offered rooms with 2 beds . My husband and I had spent one night at the Hilton Fashion District this fall and liked it so much that I decided to go for a Hilton, we wanted something that was a little closer to the Time square area so decided for this hotel . The staff was nice. The room very clean , small , which is OK for NY , and dark. Maybe because it was the 3rd floor and surrounded by very close buildings and construction. But it wasn't noisy and construction work began around 9 am . Our sons got room 406 and the heating system made a terrible "bang" noise, every 15 minutes . So they didn't get sleep the first night . They didn't want to complain in the middle of the night but the morning after my son went to the front desk and after maintenance taking a look at the problem, they were moved to another room. Valet parking is $ 61 a day and I understood you pay 61 every time you take the car out. We didn't use the car in the city, so I am not sure. Location is very good ,close to Grand Central and we walked to Rockefeller Center and back, each day .There are cafeterias, fast food places very close to the hotel if you want to grab breakfast or a snack. It is very close to the United Nations we took a really short walk , 5 to 7 minutes did the tour which we really liked. I don't believe we had ever gone if we weren't so close. the tour is 45 min to 1 hours so if interested, this is something you can do first thing in the morning. We also walked to NYPublic Library and also did the tour.

Stayed for a night and the room was absolutely fine. The attitude of the staff was very disappointing though and I won't return. I arrived without photo id, and rather than being helpful and friendly, the staff treated me as though my husband and I were imposters. I realise that they need to check id, but they could have done this with grace and charm, which was totally lacking. Once the situation was resolved there was no apology for the rude way they treated us. Furthermore a sign on the desk announced that building work outside meant wed be awoken by 8am. Not ideal. Overall, there are far nicer places to stay in the city where staff take the time to treat you as a guest. I wouldn't recommend a stay here.

When I travel and stay in big cities I like to stay in locations that have character. Often these places are not in the center of the action, rather, they in niche areas where the locals live. If you want to stay in Manhattan and feel like a local, the Hilton Manhattan East is such a place.

Our room was very clean, well appointed, and had the right amount of space for a short stay. It's a short walk to bustling midtown, but far enough away for peace and quiet. There are several top restaurants on the east side that cater to all tastes and budgets.

I will keep this on my list for another stay!

Stayed here for 5 night during Thanksgiving. Reviews are very mixed, but I would say it's above average. The rooms where clean and comfortable, though a little warm. Opening the window solved this problem. The staff was very attentive and responded quickly to our requests. It is a little out of the way. I wish it where a few block west, toward Grand Central. About what we expected, considering what we paid. Relatively good value for NYC.