My husband and I lost power, heat, and hot water the night of Hurricane Sandy. While we are very lucky this is all we lost, after sticking it out at home for two days, we ventured uptown for cell service, electricity, heat, and a hot meal. I have a heart condition and we were nervous staying downtown with no way of getting help if it was needed. Uptown on the third day, we walked up and down seven or eight blocks. Every single hotel was booked due to the marathon. We eventually found ourselves on 50th street and decided Kimberly would be our last attempt -if they didn't have rooms we were going back to the "1800's" downtown.

The faces at the front desk couldn't be more welcoming. While they had a full house they heard our story and said they would work with us. Charles at the front desk and Mr. Perezic were welcoming, comforting, and super sweet. I told both of them about my memories of the Kimberly as a child (my father took us there Thanksgivings to see the balloons get blown up before the parade). They saw how exhausted and frazzled we were, and offered us a discounted meal at the restaurant and a round of (much needed) drinks while they prepared our room.

The rooms at the Kimberly are super clean (and I am extremely picky), and we had a comfortable stay. The first night we had a one bedroom suite on the 17th floor which was HUGE especially for NYC! Even their regular king-size room is spacious with a large bathroom. Impressive. We stayed two wonderfully warm and cozy nights, and left only when we heard our lights were on.
Despite the fact the hotel was slam packed with guests for the marathon, they made it work for us somehow. They knew we were feeling a little displaced, and they went out of their way to make us feel welcome and comfortable --especially nice when I didn't feel well on the last night. For that, I had to take the time to write the review here. I want to make it a tradition now, and take a "stay-cation" uptown at least once a year at the Kimberly.

Thank you Charles, Mr. Perezic, the Front Desk Staff and McKayla the bartender in the restaurant for being so sweet to us! We will highly recommend the Kimberly.

Really loved this hotel. During a recent stay we stayed in a suite. Very spacious and clean. There was a fridge, microwave glasses (wine, juice, etc), silverware etc. Staff was very helpful. Directed us to great restaurant. Rooftop bar very cute. Did not order food so cannot comment. Would definitely stay there again!

The suite was nice and very big. Large selection of TV channels and the air conditioning was good.
All the staff we encountered were extremely pleasant particularly one gentleman who was usually around the lobby holding the elevator for guests.
He informed us that Obama and Romney were going to be having dinner in the Waldorf just across the road the next day so there could be disruption around the area, but too be honest it wasn't too bad. Mainly just a large police presence and we asked not to use our balconies for a couple of hours while the "dignitaries" were moving around.
The bathroom was stocked with a nice selection of toiletries and the room had a microwave which we didnt use but it was handy to know it was there if needed.
The only problem I encountered was the noise of the pipes in the bathroom. It seems to be a common occurence looking at some other reviews.
The location is nice and it suited us as we used the train to get back to JFK so we were only a couple of minutes walk from the subway station we needed.
I have rated it 3 out of 5. It would have been 4 but any hotel in this day and age that still charges its guests for internet acces automatically gets deducted a point by me :-)

We have stayed at this hotel many times over the years. Most of the rooms (not all, as we found out on this trip) are laid out as small apartments with the bedroom and living areas being separate rooms, which we greatly enjoy. On this trip, we were given a room on the 30th floor, the top residential floor. The view was spectacular and the room greatly upgraded. HOWEVER, as we found out to our chagrin, the 31st floor is now a restaurant/cocktail bar/lounge with people scraping chairs over the wooden floor until 2:00 a.m. and a breakfast crew starting at 6:00 a.m. The first night (a Friday) wasn't too bad, but on Saturday night, we had to move rooms well after midnight since it was impossible to sleep. Despite the touting of one of the management team that all the rooms are alike, the room they moved us to was not a suite (no separate living area),but we were too tired to do anything until the next day, when we moved again. The third room we were in did not have the sound-proofing in the windows of the other rooms. When we checked out we asked for and received a credit for the night we had to move (nobody offered it to it), but we will be looking for a different hotel for our next trip to New York.