I stayed here for a week because I was signed up for a conference nearby. My small room was clean, but there was no comfortable chair and the hot water in the bathroom was not hot. There was no fresh air and I woke up each morning with a headache. The public rooms are poor. Don't even think of using anything on the first floor. There is a gym on the second floor with new machines and no-one using them. There is a deserted business centre, with internet access. The breakfast room on level 2 is the most stylish room in the hotel and the breakfast is high quality - it includes fresh fruit salad, smoked salmon and scrambled eggs - what a pity the breakfast is served without any service - the operating staff are more interested in charging you and noisily chatting among themselves (in Russian?) than in what they are offering. The multitude of other staff and friends that visit for a freebie coffee and pastries to take out explain why the buffet is expensive for what it is - you're paying for their meal. And the library in the breakfast room - well you get a book that is put in your room once a week but don't try to sit here and chose one to read in the afternoon!
This is the Upper West Side so the attractions in the area are not abundant. The American Museum of Natural History is great and across the street. The Metropolitan Museum of Art is even greater and a ten minutes walk across Central Park, and the Frick Collection is a few minutes beyond. They're really good. The Sunday market on Columbus Ave nearby is interesting, the New York Historical Society likewise. That's it. For everything else, you travel.
There is a bar in the hotel which is unfriendly and noisy but good for people watching. Hours are limiting. There are some saving graces in this hotel: the food in the bar and the restaurant is great, with imaginative South American cuisine and flavours that I had not tried before. Stay somewhere else better (if there is somewhere nearby) and come here for dinner.
- Official Description (provided by the hotel):
- High-rise hotel located on the Upper West Side. ... more less
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- Also Known As:
- Excelsior New York City
- Excelsior Hotel New York City