I stay in the city each quarter for work and we seem to try a different hotel each time. The San Carlos Hotel had the best rate this time, in the midst of the craziness with the holiday time, and it was a nice place to stay. My initial impression was not positive. I stopped by early to see if I could check in before my meeting and the man at the front desk just seemed to want to chat....and chat....and chat. 10 minutes later, I was able to finally find out a room wasn't ready. No problem, but it didn't need to take that long. When I finally checked in at 5:30, I was given a handicapped room which just had some interesting things in the bathroom. Otherwise, the bed and pillows were very comfortable and I was impressed that the room had a small refrigerator (in addition to the mini bar), microwave, and a drawer that contained plates and silverware. That was a very nice touch. It was quiet and had a comfortable bed so I'd stay again if the price was right!