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“Good service, location, value” 4 of 5 stars
Review of Roger Smith Hotel

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Roger Smith Hotel
3.0 of 5 Hotel   |   501 Lexington Avenue, New York City, NY 10017 (Manhattan)   |  
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Special Price
10% off room rate
Ranked #254 of 455 Hotels in New York City
Geneva, Switzerland
Top Contributor
84 reviews 84 reviews
65 hotel reviews
Reviews in 52 cities Reviews in 52 cities
68 helpful votes 68 helpful votes
“Good service, location, value”
4 of 5 stars Reviewed March 14, 2012

As I did not know this hotel, it was not my first option for a 4 night stay in NY but I was very happy with what I found and would stay there again.

The staff are extremely friendly and courteous. Rooms are clean and spacious (I had a walk-in closet - never before in NYC), although I think some on the higher floors have been ugraded\renovated.

The radiator in the room was making some noise on the first night - I was immediately moved to another room and given a breakfast voucher for the incovenience. I found this pretty to be pretty impressive.

The price\value point is excellent and I think tough to beat in Manhattan.

Room Tip: Higher floor, not on Lexington (more quiet).
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2012 via mobile

The Roger Smith Hotel was completely surprising. Every floor and every room is different. It all looks like an ecelectic grandma was living in the building right before you checked in and she was really into art from all over the world. I mean that in a good way. I loved the charisma of this hotel that comes from the historical charm of keeping the original USPS system in the hotel and the original bath drains that you open up outside the tub!
The rooms are quite spacious for NYC and the free wifi is excellent!
I really enjoyed this hotel and would stay here again.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2012

We had booked a one bedroom suite which was a bit tired looking but nice and spacious. Staff were very friendly, except there was no-one to help us in with bags when we arrived. Wifi was very patchy. Quiet for NY with windows on two sides. Restaurant only served breakfast but there were some delis nearby.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wolfeboro
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2012

The Roger Smith Hotel, once again, provided us with outstanding service during our 4 day visit this week. I've stayed there a number of times over the last year and I find it increasingly difficult to leave. The staff at the front desk and in the lobby is always ready to great you with a friendly hello and a smile. Our room was perfect - nicely decorated with plenty of space and a very comfortable bed. The housekeeping staff does a great job keeping the rooms exceptionally clean. The location couldn't be better and the beautiful art on exhibit in the hotel each time we visit is a wonderful bonus.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2012

This hotel is so wonderful that I almost hate to write a favorable review and turn other NYC travelers onto it. The desk clerk was warm and helpful, the parking attendant speedy, and the two room suite we shared was perfect. The bedroom reminded me of staying in a friend's guest room, 4 poster bed, dresser with pretty lamps and tasteful curtains The bed was comfy and since we own a B&B in Vermont we know about what makes a bed comfy!

We were able to walk to and from the theater, feeling safe the whole way. Breakfast was prompt and good and the waiters full of good NYC tips. The tres cute popup jewelry store attached to the hotel was a real find as well. All in all, this was a perfect hotel, in a perfect location.

Room Tip: Ask for one of their junior suites.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2012

Stayed 8 nights at the Roger Smith Hotel and enjoyed very much. Good place, near the Central Station and the Rockfeller Center, Moma, etc. As I Like to walk I went to most of the places I wanted by foot. For those who dont like there's the metro really close. People very nice and helpful.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed February 9, 2012

...and check into the Roger Smith, a hotel with charm, warmth, and an amazingly friendly and helpful front desk staff. We first stayed at "The Roger" about six years ago while on a business trip, and have been back at least twice a year since...always for pleasure. It's in a perfect location - an enjoyable walk to the Theater District, five blocks to Grand Central, and only 4 blocks to the 4-5-6 Trains, which will connect you to virtually every NYC sight. The high-ceilinged rooms harken back to the days when hotels were built like homes...and we certainly feel at home from the moment we enter the small, tranquil lobby, which is adorned with artwork - yet another hallmark of the Roger Smith. Stir in the coziness of Lily's, a small, quiet bar right off the lobby, and top it off with free Wireless internet, and you're sure to be a fan of the Roger Smith, too. However, if you prefer glitzy, moussed, Vegas-type hotels, perhaps you should look elsewhere. No worry; there are plenty of 'em around.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roger Smith Hotel

Address: 501 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#202 Family Hotel in New York City
#202 Business Hotel in New York City
#238 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Roger Smith Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
Classic 1930's New York skyscraper - Midtown location on east side, 3 blocks to Grand Central Station. Home away from home. People. Art. Stories. Ideas. ... more   less 
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Also Known As:
Hotel Roger Smith
Roger Smith Hotel New York
Roger Smith New York City

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