We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Roger Smith Hotel: Traveler Reviews

3.0 of 5
501 Lexington Avenue, New York City, NY 10017
Hotel amenities
Roger Smith Hotel
Ranked #212 of 432 hotels in New York City
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

630 reviews from our community

Traveler rating
    236
    229
    79
    52
    34
See reviews for
Families
146
 
Couples
130
 
Solo
89
 
Business
168
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Moscow, Russia
Top Contributor
117 reviews 117 reviews
54 hotel reviews
Reviews in 45 cities Reviews in 45 cities
57 helpful votes 57 helpful votes
“Unfriendly reception”
2 of 5 stars Reviewed February 6, 2012

Stay in this hotel has left inconsistent memoirs. Rooms are beautifully decorated, but in the winter in them is very cold. Heaters work badly. The hotel personnel as a whole is friendly, but some workers talk to visitors very roughly. In particular receptionist Mr Randy alan Ogoff it is very rough, unfriendly, dares to offend visitors, often pretends that doesn't hear, when to him address. The main advantage of this hotel is its location. From here it is possible to reach many sights of New York by foot.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 8 more reviews by moscovite2011 for New York City
Ask moscovite2011 about Roger Smith Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Cozy hotel in Midtown Manhattan”
3 of 5 stars Reviewed January 30, 2012

the hotel is a boutique style hotel, the rooms are full of old furniture so you have the feeling to go back in the past, which is quite cozy. The room was certainly big enough, we had a twin bedded room with 2 bigs, great comfy beds!
the bathroom is spaciois as well and all furniture from the past is kept as well but all worked well.
The location is perfect, 5min walk to Grand Central, 10-15min walk to Times Square and a bus stop just across the street.
Breakfast is easy to get as within 100m walk from the hotel, there are more 5 cafés to have breakfast and lunch.

The disadvantage was the room temperature, we were there in January and we had to open the window all day to lower the temprarture, the heating was not on but there was a heating tube coming thru our room which was incredibly hot so this tube heated up the whole room.

The advantage of being on Lexington Av is,that the noise is less at night, during the day it is a busy avenue, but once rush hour is over, it is quite quiet for Manhattan

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Ijean for New York City
Ask Ijean about Roger Smith Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
1 review
“Just four words: I felt at home”
5 of 5 stars Reviewed January 27, 2012

It is not my first time at that hotel, and I have to say that it is my house in New York. I don´t know what to remark: the staff, the tratment, the location....
Everything is perfect!!
Well, what makes it perfect is the personnel....FANTASTIC!!!

Thank you for everything!!
Alfonso
Madrid

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Alfonso B about Roger Smith Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Pleasant surprise”
4 of 5 stars Reviewed January 25, 2012

I thought at the price this place would be a dump, but it was lovely! Room was clean and well-appointed, bed and pillows were amazingly comfortable, staff was warm and friendly. Location was perfect for my purposes. Good breakfast in their restaurant. I look forward to staying there again.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Bugletta for New York City
Ask Bugletta about Roger Smith Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great value in mid town Manahattan”
4 of 5 stars Reviewed January 24, 2012

Excellent location to explore New York, right in mid town Manhattan. Great value for a hotel in this range. I sometimes find that New York 'boutique' style hotels are not that clean and something is always falling apart. Not the case here. Bathroom was working fine and it was clean. The bed was comfortable, I had no problems falling asleep despite the noise from Lexington. I didn't go for breakfast but there is a nice little area where you can sit and relax.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jharpoth about Roger Smith Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pod 51
Great value on a similar hotel
New York City, NY
4 of 5 stars 2,848 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Staybridge Suites Times Square - New York City
Staybridge Suites Times Square -... 4.5 of 5 stars 2,185 reviews
Family-friendly
Pod 51
Pod 51 4.0 of 5 stars 2,848 reviews
Romantic
The Roosevelt Hotel
The Roosevelt Hotel 3.5 of 5 stars 3,641 reviews
Luxury
Hotel Elysee
Hotel Elysee 4.5 of 5 stars 1,554 reviews
Show Prices ABS:HotelCheckRates-d1465162?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93358?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99766?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93340?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
The Roger 4.0 of 5 stars 247 reviews Morgans Hotel 4.5 of 5 stars 900 reviews Hotel Chandler 4.5 of 5 stars 1,314 reviews Library Hotel 4.5 of 5 stars 1,882 reviews
Show Prices ABS:HotelCheckRates-d80110?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113329?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223024?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 432 hotels in New York City, ranked by popularity

Been to Roger Smith Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Roger Smith Hotel

Also Known As:
Hotel Roger Smith
Roger Smith Hotel New York
Roger Smith New York City
Address: 501 Lexington Avenue, New York City, NY 10017
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Kitchenette Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#58 Romantic Hotels in New York City
#203 Family Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Classic 1930's New York skyscraper - Midtown location on east side, 3 blocks to Grand Central Station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Agoda, Tingo and Venere so you can book your Roger Smith Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Roger Smith Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Roger Smith Hotel
Enter dates & see best prices* (from our partners)
Show Prices